FastTech New Arrivals & Promotion

Shame on you. What datasheet have you read?
XP-L HI with V5 bin does not exist.

Well fasttech says it does, which is why I am asking if it is covered.

You can know what a V5 should do by looking at the HD V5 in the data sheet, it has the same specs as the HI, just higher bins :wink: Plus it is pretty simple, 7% flux change per bin.

Sometimes companies get bins higher than the spec sheet as well. For example the XHP35’s I got recently that did indeed test to spec and were 2 bins above what is listed in the datasheet.

The listing at Fasttech claims that it’s V5 bin, but it also says this, further down the page:

According to Cree, that is a V3 bin, still a lot more than the 750lm that Texas_Ace is getting with his.

Texas_Ace, I’d think the normal protections for wrong item shipped would cover this issue, not the new Genuine CREE warranty, which seems to be about simply guaranteeing that the emitter is, in fact, a CREE product. But, it would be nice if Fasttech would answer this here, so we can know for sure.

Thats what I thought as well but when I tried to just let them know that the 5A XP-L HI they are selling is not a 5A tint (closer to a 3A ish, actually pretty nice compared to the 3B which is why I was not worried about if I they did anything but no 5A that is for sure) they blew me off. Didn’t figure it was worth the time to deal with the bin issue on these “V5” emitters since I didn’t want to get “blacklisted”.

Well, we are BLF and we can ‘blacklist’ too! :wink:

Time Limited Promotion- Sept 22-23 Two Days Only! Convoy L6 LED Flashlight $51.30

Time Limited Promotion- Sept 22-23 Two Days Only! Convoy L6 LED Flashlight $51.30! More items available!

Remaining time

“:https://www.fasttech.com/forums/feedback/t/2267962/time-limited-promotion-sept-22-23-two-days-only?utm_source=Timelimited&utm_medium=BLF&utm_campaign=NK

The Convoy L6 is an extremely powerful and high performing handheld searchlight. It utilizes a CREE XHP70 N4 LED with a maximum output of 3800Lm, offering 4 brightness levels and a strobe mode. A Cool white 6000-6500K and neutral white 5000K are available.

Sturdy die-cast unibody construction ensuring that heat is delivered evenly and rapidly. With anti-scratch knurling finish, you can count on the L6 in the toughest conditions. It is perfect for your outdoor adventures, camping trips and anywhere else you need a sufficient amount of light.

Convoy L6 LED Flashlight is now 6% OFF. Only on Sept 22nd to Sept 23rd! Don’t miss it!

Hello Texas_Ace, DavidEF

Please note that the Emitter Guaranteed Genuine Program use to guarantee the Cree emitter and the Brand flashlight which shown in our product page are authentic. For the items which has wrong description or wrong item delivery, These cases will be covered by FastTech standard warranty and exchange policy but NOT the Emitter Guaranteed Genuine Program.

Thank you and find me here when you have questions.

Cheers,
Noel

Ok, so under the FastTech standard warranty and exchange policy. What would you do about the XP-L HI V5 3B emitters I purchased that are clearly not V5 bins?

At the very least I would like to see the listing updated to reflect the true flux bin of U3 as I would not have purchased them if I had known they were a U3 bin at those prices. I was hoping for at least a V2 bin.

If you really wanted to make me happy you could try to source some REAL XP-L HI LED’s with 75+ CRI and a V2 bin and in 3D tint such as cree part number : XPLAWT-H0-0000-000LV20E3

Or an XP-L HI 80+ CRI in a U6 bin with a 5A2 tint, Cree part number : XPLAWT-H0-0000-000HU60E

If you could start selling these first off they would sell like mad if they were proven to be genuine, TONS of people here would want them I am sure.

If you wanted to give me a reasonable discount on an equivalent number of emitters that I purchased before, well that would be quite fair IMHO but I would be satisfied with a source for some quality high CRI XP-L HI emitters.

Interestingly, I built a 90+ CRI 5700k XP-G3 light today and I am getting 1150 lumens OTF with it (didn’t measure it naked), so more lumens from the high CRI (aka, low bin) XP-G3 then with the XP-L.

Any coupon working on the knives ?

Thanks !

Hi Patickbateman,

Sorry about that there is no coupon available for knife. Keep following us for the latest discounts and offers.

Thank you,
Noel

Hello,

1. Did you create a ticket and contact CS support? We will check for you and once it is confirmed the wrong item, we will make an arrangement for you.
2. Thank you for your suggestion and I have passed the requests to merchandiser and they are working on it.

Thank you and find me when you have questions.

Noel

Any news on shipping batteries yet?

I didn’t create a ticket as the last time I did about an LED having the wrong tint I simply got a run around with “please send pictures”, how are pictures supposed to show if it is the wrong tint? You can make it look like whatever you want in pictures.

I sent them anyways only to then be asked for a video??? What would a video show when it comes to LED tint?

Then I was told that they sent the correct item from the warehouse and that they would not be doing anything about it.

I get it that you simply want to make sure people are serious by making them jump through a few hoops, it makes sense to help keep the scammers away (yeah, buyers scam the sellers all the time as well). At least make those hoops mean something and if you know you won’t be doing anything about the situation save them the time by telling them up front.

After that experience why bother opening a ticket only to be asked for pictures that won’t show anything (how are you going to tell the lumens from a picture?) Then if I get asked for a video what will that show?

I don’t have time for that kind of run around.

P.S. I am not looking to trash fasttech in my posts in this thread. I was simply hoping that the new emitter policy would mean that you would verify the emitter tints and bins so we could trust them.

Thank you Texas_Ace,

We understand your case and please note that the photos or videos we requested is to prove the items are broken or not perform in what they should be.

We do not mean to hassle our customer but photos or videos will let our CS team understand the particular situation and offer the best solution to you quickly.

In addition, if you would have any problem with the previous cases, please feel free to find me here or PM. I will assist you immediately.

Lastly, the new emitter policy ensures the authenticity of Cree emitters and we will keep our high standard on quality check.

Thank you for your understanding.

Noel

Is there any update on shipping batteries?

Thank you, and I will stop taking your thread off topic after this.

I realize why you ask for pictures and videos but both take time and effort (a lot of it int he case of videos). In the case of an LED tint or particularly LED lumen problem it is impossible for a picture or video to show the problem. I still sent them though. It is when I was told that they sent the right items and they would not do anything about it that I got annoyed. If the pictures will not affect the decision to do something about it then why ask for them?

If you are not going to do anything about the LED having the wrong tint or lumens then please just say that up front. I can understand not wanting to mess with these issues as it IS impossible to prove it beyond a doubt.

In my case, I am lucky enough to have a good sphere that can accurately measure lumens and I know that the lumens are low. There is no way for me to prove that to your claims department without spending way more time then they are worth.

When you get LED’s I highly recommend you getting them with the factory CREE packaging and taking a picture that proves the model number from cree and that they are indeed the ones that fasttech is selling.

Hi MRsDNF,

Sadly we are still working on it.

Noel

Dear all,

Autumn Sale available now! Enjoy a Site-wide 10% off discount between Oct 3-4! Code: AUTUMN. Don’t miss the chance.

Autumn Sale

Noel

Damn, I just spent $60 on a bunch of flashlight parts, and now there’s a 10% site wide discount. Argh! :disappointed:

For once, I will have to skip a Fasttech site-wide sale.

Dear all,

Thank you for the support so far. I would like to gather your information or suggestions on our previous products or promotion. If you have any idea on it, feel free to share it.

Cheers,
Noel