HaikeLite MT03 & MT07 Group-buy Closed

Here’s the link to my tracking number still doesn’t show after 6 days. I don’t care if someone can see where my flashlight is, you’re not gonna steal it from a military post office. :slight_smile:

Normally I’d expect to see “carrier accepted shipping information” by now. As it is, mine will not arrive by Christmas as it takes longer than the time left to get things here from China.

Yeah, I’ll give it another week, then it’s going to Paypal for dispute.

Their original statement said, “Shipping time: Before 27th”. Since this was in November, they should have shipped by the 27th of November, but they did not. Why do so many Chinese companies not understand the concept of expectation management? You under-promise and over-deliver, but it seems culturally ingrained that you over-promise and under-deliver.

Eh, they promised by 27 Nov, I got a tracking # which is supposed to mean it was taken to the post office on 1 Dec.

Again, expectation management. No communication, over-promising, etc. I am saying that if the tracking number still does not work by next Wednesday, I’m getting my money back. It’s Haikelite’s responsibility to communicate with their customers, not for us to hound them for answers. JIT would mean that it was JIT for 1 Dec, but they didn’t drop it off then. Ive seen FT, BG, and GB take 3-4 days for the tracking number to start updating, but never has it taken this long for even a “Shipping information received”.

If there’s an update by either Haikelite or the tracking number I’ll be patient and wait, but if there’s nothing at all I will file for a full refund from Paypal.

I’m more upset for you T18! I supposedly got a legit tracking number, 17track says yours doesn’t work.

Just so all’s clear with everyone, I’m not expecting to have the light in 1 week, just an update. Any update, even saying, “CHINA, Acceptance” and I’ll wait.

Have no connection to this company. So, Haikelite heavily discounted with some customization available on the flashlight, a nice battery option
and now the sky is now falling for shipping 4-5 days late!

This is reasonable to you?

Have you purchased many products from China?

Apparently not, and while I agree they could communicate better, how about showing some patience and maturity by being a bigger person.
They are a new business.
Understanding the distance involved, language barriers, cultural nuisances and business issues can prove problematic.
And I am sure attacking the Chinese culture is not a wise path.
Chill out!!!

Boro, no. I ask for a simple update, not this from fellow BLF members.

If it’s any consolation, my tracking number finally showed acceptance in China yesterday. I’ve had tracking numbers from bg, gb, ft and others that never updated and yet was delivered without issue, so I typically don’t start worrying until close to 30 days after a shipping notification.

KuoH

Well, I am willing to admit maybe I am a dummy. But hey, I’m excited about a near 10K lumen light, and I just want to be thrown a bone of info once in a while! :slight_smile:

I’ll sit by and wait.

I personally would feel better if anyone else could say they received-similar this as their shipping confirmation.?

Your order shipped by registered post
Tracking number is 1629179147

Thanks
Alva

Sure, I got a similar mail. Shipping company is different (ems). But it started to show some activity in China couple of days ago. Note that sites like 17track always lag behind and the site of the company itself is usually bit better.

I order and don’t think about a package for at least 30 days. Start asking questions at around 45 days. Some tracking numbers never work but the package arrives.

Thanks Rick, EMS, alright that is extremely helpful, appears as nothing yet, but all is good knowing that much so greatly appreciated.!

I received an almost exact tracking # except mine ends in 38—it says shipped by DHL post—I PMd Alva Monday—he asured me the numbers will track late this week—I can’t find a shipping company that says this is a legit number
Anyone know the time limit to file a claim with paypal

Well I never did get a reply to my inquiry, but you mention that Alva said end of week and even assured you so I’ve no reason to doubt that,
I think personally that we should all then believe end of week or for me anyhow even next week and I would not be surprised if my shipping confirmation was just lacking info most likely due to inexperience and probably the frantic rate at which they are attempting to get everything shipped, seems logical…?
Rick mentioned EMS so I tried that companies tracking and for the first time I didn’t get this is an invalid number like so many other companies I tried, so that’s encouraging to me.
Lets just try and give them some time and not jump to speculations or become needlessly worried about most likely being short handed perhaps and probably not expecting the response they got from all of us,
Seriously, the offer they made to me was one I could not ignore, so I jumped quick and I would suspect many did precisely the same,
I’ll bet they were shocked at best by the number of orders received, so lets do give them some help and not worry about a lot of nothings.
Just my thoughts…

I carefully tracked a Shocker once, and watched it all the way to delivery to some address in Florida. Wut? That guy got my light! Turned out tracking #'s got switched - I got my light like the next day. I'm watching batts I ordered from PA - not that far from here. Seen them come to a L.I. post office, but not my town - bout 20 mins away. Sat there for a day, then next thing it's in JerseY City, and again, tracking stops.... Ugh. Anything and everything can happen.

DHL does use 10 digit tracking #'s btw... Might not show though till it hits the states, or dest. country.

Paypal gives you 180 days now to file a claim. It use to be 45 but they updated recently. I just searched the PayPal site for it.

But it is Christmas season. I’m sure China has millions of more packages then normal destined for the USA and worldwide about this time of year. I’ve also had GearBest tracking take 3 weeks to start tracking

Mine finally showed accepted yesterday and was processed through today, so at least it’s finally moving. Now I’m sure I won’t see anything for a couple of weeks until it gets into the US.

I am very happy to let everyone know that I just received a notice from PayPal regarding an update on my shipping, the message reads as follows

Dear Gary,

SZ Haike Lighting Co.,LTD added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.

We are here to help if you have any problems with your purchase. Within 7 days of the expected arrival date, please take a minute to confirm if you received your merchandise by going to the transaction details page in your PayPal account for this transaction.

Shipper 香港DHL-L促销价
Tracking number 1629179147
Shipping status Shipped

If you have questions about the shipment, please contact haikelite@yeah.net

So something saying the shipping companies name and “Shipped” is great news to me anyhow,
It mentions an expected arrival date which is most likely just a form message so I have no expected arrival date but it is nice to hear all that anyhow, so probably 3 weeks or so, typical shipping.
So whether or not our friends at Haike have been reading our messages this evening or coincidental I have no idea I am very happy and do thank Haike, and really wanted to get this to the group here ASAP.

I do hope this is helpful and good news to others as well…

I just wish Haikelite could at least give us a reply in this thread so we know they’re still around…

I got a “shipped” notice from paypal too. Tracking # still doesn’t work, but some news is good news.

As much as I didn’t want to buy one, Bronte made regular-ish updates, even sent build pics.