ENEDED

It is 5:30pm, Vollsion rep has already left his office. You might have to wait a little longer for your answer. Generally, package resend will definitely take more than a day to process.

Tracking my order:

Dec 16, 2016 05:11 pm
Depart from facility4PX
Shenzhen,China
Dec 15, 2016 03:53 pm
操作完成 Shipment operation completed4PX
Shenzhen,China
Dec 14, 2016 09:03 pm
货物到达作业中心 Shipment arrived at facility4PX
Shenzhen,China
Nov 26, 2016 05:55 pm
货物电子信息已经收到 Shipment information received4PX

BR.

But THEY said that they had shipped it, not me.
Don’t they receive the tracking number (at the latest) when depositing or the package being picked up by the shipping agent?
How hard can it be to send me a message with the tracking number?
Three days, and counting…

I don’t want to sound ungrateful and I do understand that the workload is high this time of year. But not answering messages for several days is frustrating.

Has anyone received theirs?

Doubtful. They’re super slow. Here’s my latest tracking.

2016-12-14 11:20 - USORD / Despatched to overseas
2016-12-14 11:20 - USORD / Despatched to overseas
2016-12-09 22:50 - HONGKONG / Hand over to airline
2016-12-09 22:00 - HONGKONG / Arrive at facility
2016-12-06 07:40 - Shipment information received
2016-12-06 07:40 - Shipment information received
2016-12-06 04:39 - Shenzhen,China / Shipment operation completed
2016-12-05 18:35 - Shenzhen,China / Shipment arrived at facility
2016-11-22 10:51- Shipment information received

ORD is the airport code for Chicago O’Hare, but USPS tracking of the number shows it in Singapore on the 14th.

December 14, 2016 , 11:20 am - Processed Through Facility - SINGAPORE S06, SINGAPORE

I’m highly skeptical that I will get it by Christmas.

It should be

Shenzhen (SZ) > Hong Kong, HK (transits) > Your Country

When you see Singapore in the tracking, it is most likely a Singapore registered shipping company that is handling your package.

I finally got an answer from them and it was that the tracking number is the same as before. How two shipments can have the same tracking number is beyond me…

But according to the tracking info, at least it looks like they have actually sent something this time:
2016-12-16 23:00 HONGKONG / Hand over to airline
2016-12-16 22:00 HONGKONG / Arrive at facility
2016-12-16 11:28 Shenzhen,China / Depart from facility
2016-12-15 07:28 Shipment information received
2016-12-15 07:28 Shipment information received
2016-12-15 04:14 Shenzhen,China / Shipment operation completed
2016-12-14 21:00 Shenzhen,China / Shipment arrived at facility
2016-11-23 15:50 Shipment information received

I doubt it is a different shipment because the first record has indicated 23rd Nov.

Yes it’s hard to contact vollsion I emailed them and no answer. They sent me some gear for review and it went missing this was 2 months ago. The rep who started the BLF account left vollsion a few months ago.

It sure looks like they never sent anything the first time.

Thanks freeme for your help, without it they probably would have ignored me.

They are legit but a small team. The owner use to work for Fenix lights. I know they had issues with some retail companies so they decided to sell for them selves and fasttech.

I think that it is a dad-gum mess, and a flaw in the company’s communication, but that in a week or two, that we will all be happy.

I think that everything is OK, but that the shipping communication is a mess.

Someone should receive it by next week.

What website are you guys using for tracking? I just tried 3 different ones and my tracking number isn’t found anywhere.

Try

Works good for me …

Item not found. Guess they never shipped it. That’s a little crazy, going to see what they say.

Send me your order details.

I used: http://en.4px.com
Most others, that I normally use, didn’t find squat.

WTF, must checked mine and I”m pretty sure they haven’t shipped either! It’s been almost a month and they haven’t even shipped!

WTF, must checked mine and I”m pretty sure they haven’t shipped either! It’s been almost a month and they haven’t even shipped!