It should be
Shenzhen (SZ) > Hong Kong, HK (transits) > Your Country
When you see Singapore in the tracking, it is most likely a Singapore registered shipping company that is handling your package.
It should be
Shenzhen (SZ) > Hong Kong, HK (transits) > Your Country
When you see Singapore in the tracking, it is most likely a Singapore registered shipping company that is handling your package.
freeme:It is 5:30pm, Vollsion rep has already left his office. You might have to wait a little longer for your answer. Generally, package resend will definitely take more than a day to process.
RollerBoySE:I’m starting to develop a bad feeling about this. After freeme talked with them, they said that they had sent a replacement unit (for the one either lost in transit or never shipped in the first place) and that they would come back with a tracking number the same day (the tracking number was only offered after I specifically asked for it). That was Tuesday evening European time. Now it’s Friday and I still haven’t received any tracking number. Yes, I have tried to remind them; but they don’t respond to my messages…
But THEY said that they had shipped it, not me.
Don’t they receive the tracking number (at the latest) when depositing or the package being picked up by the shipping agent?
How hard can it be to send me a message with the tracking number?
Three days, and counting…I don’t want to sound ungrateful and I do understand that the workload is high this time of year. But not answering messages for several days is frustrating.
I finally got an answer from them and it was that the tracking number is the same as before. How two shipments can have the same tracking number is beyond me…
But according to the tracking info, at least it looks like they have actually sent something this time:
2016-12-16 23:00 HONGKONG / Hand over to airline
2016-12-16 22:00 HONGKONG / Arrive at facility
2016-12-16 11:28 Shenzhen,China / Depart from facility
2016-12-15 07:28 Shipment information received
2016-12-15 07:28 Shipment information received
2016-12-15 04:14 Shenzhen,China / Shipment operation completed
2016-12-14 21:00 Shenzhen,China / Shipment arrived at facility
2016-11-23 15:50 Shipment information received
I doubt it is a different shipment because the first record has indicated 23rd Nov.
RollerBoySE: freeme:It is 5:30pm, Vollsion rep has already left his office. You might have to wait a little longer for your answer. Generally, package resend will definitely take more than a day to process.
RollerBoySE:I’m starting to develop a bad feeling about this. After freeme talked with them, they said that they had sent a replacement unit (for the one either lost in transit or never shipped in the first place) and that they would come back with a tracking number the same day (the tracking number was only offered after I specifically asked for it). That was Tuesday evening European time. Now it’s Friday and I still haven’t received any tracking number. Yes, I have tried to remind them; but they don’t respond to my messages…
But THEY said that they had shipped it, not me. Don’t they receive the tracking number (at the latest) when depositing or the package being picked up by the shipping agent? How hard can it be to send me a message with the tracking number? Three days, and counting… I don’t want to sound ungrateful and I do understand that the workload is high this time of year. But not answering messages for several days is frustrating.
I finally got an answer from them and it was that the tracking number is the same as before. How two shipments can have the same tracking number is beyond me… But according to the tracking info, at least it looks like they have actually sent something this time: 2016-12-16 23:00 HONGKONG / Hand over to airline 2016-12-16 22:00 HONGKONG / Arrive at facility 2016-12-16 11:28 Shenzhen,China / Depart from facility 2016-12-15 07:28 Shipment information received 2016-12-15 07:28 Shipment information received 2016-12-15 04:14 Shenzhen,China / Shipment operation completed 2016-12-14 21:00 Shenzhen,China / Shipment arrived at facility 2016-11-23 15:50 Shipment information received
Yes it’s hard to contact vollsion I emailed them and no answer. They sent me some gear for review and it went missing this was 2 months ago. The rep who started the BLF account left vollsion a few months ago.
I doubt it is a different shipment because the first record has indicated 23rd Nov.
It sure looks like they never sent anything the first time.
Thanks freeme for your help, without it they probably would have ignored me.
They are legit but a small team. The owner use to work for Fenix lights. I know they had issues with some retail companies so they decided to sell for them selves and fasttech.
I think that it is a dad-gum mess, and a flaw in the company’s communication, but that in a week or two, that we will all be happy.
I think that everything is OK, but that the shipping communication is a mess.
Someone should receive it by next week.
What website are you guys using for tracking? I just tried 3 different ones and my tracking number isn’t found anywhere.
Try
17TRACK is the most powerful and inclusive package tracking platform. It enables to track over 170+ postal carriers for registered mail, parcel, EMS and multiple express couriers such as DHL, Fedex, UPS, TNT. As well as many more international...
Works good for me …
Try
Works good for me …
Item not found. Guess they never shipped it. That’s a little crazy, going to see what they say.
Send me your order details.
Charga:Try https://www.17track.net/ Works good for me …
Item not found. Guess they never shipped it. That’s a little crazy, going to see what they say.
What website are you guys using for tracking? I just tried 3 different ones and my tracking number isn’t found anywhere.
I used: http://en.4px.com
Most others, that I normally use, didn’t find squat.
WTF, must checked mine and I”m pretty sure they haven’t shipped either! It’s been almost a month and they haven’t even shipped!
WTF, must checked mine and I”m pretty sure they haven’t shipped either! It’s been almost a month and they haven’t even shipped!
Ozythemandias:What website are you guys using for tracking? I just tried 3 different ones and my tracking number isn’t found anywhere.
I used: http://en.4px.com
Most others, that I normally use, didn’t find squat.
Were you able to successfully use that link to check your tracking status? If so, what code do you see here?
I’m going nuts with this @#%# verification code they show… none worked
RollerBoySE: Ozythemandias:What website are you guys using for tracking? I just tried 3 different ones and my tracking number isn’t found anywhere.
I used: http://en.4px.com
Most others, that I normally use, didn’t find squat.Were you able to successfully use that link to check your tracking status? If so, what code do you see here?
I’m going nuts with this @#%# verification code they show… none worked
You should enter the result, in your example it would be: 10
Also tried that and it didn’t change anything. Will give another go
Also tried that and it didn’t change anything. Will give another go
Now it doesn’t work for me either, i just get:
Operation failure, the exception code is null
But it worked fine earlier today.
They probably won’t fix it until they wake up in China, just a few hours from now.
(Personally I HATE CAPTCHA; it’s not that hard for a computer to bypass it and at the same time it makes life REALLY hard if you have poor eyesight. The blind are completely locked out (their OCR software can’t handle it).)
You need to enter the answer to the math problem.