I’ve placed 19 orders with them, most of the orders were fine other than a few banged up hosts (scratched/dented reflector, missing parts). However, I will never purchase another product from them. I had to file a paypal dispute the last time because my order never arrived and after a month Gearbest was still wanting me to wait to see if it would show up…I’m sorry…a month after FedEx in my area showed receiving the package, of course I wasn’t going to get it if FedEx lost it a month earlier :person_facepalming:
Don’t blame me I am original gearbest poster lol well maybe second . I post like twice a week. To damn lazy. Partly why there are other threads now.
We are all meant to have different deals because we have different reps we talk to. Generally speaking there is no gearbest thread like M4D because gearbest has The cheapest prices on most items so they don’t discount like that. On the odd occasion if I ask for a code they may give it to me…If I see some thing good I post it Like the Singfire 348 on sale now. What other lights offer a real XPG2 for $4. Cheap and good looking.
I’m waiting on GB item now (UT01)…used their Priority shipping for couple bucks extra…turns out IT’s actually INTERNATIONAL BRIDGE partnered with USPS First Class with tracking….Trouble is, it arrived to US in only 6 days, according to tracking… Great I thought….BUT now over 15 days in US and no updates, no movement, no Nothing. WTH?
Anybody else have problems with International Bridge in US? I turned a ticket in to GB…stated I felt it had been lost. Don’t know what they will say.
When should I open up a PayPal claim…I have alerted GB already.
At least the tracking doesn’t say DELIVERED…so maybe there’s still a chance. But I fear the worst on this one.
Good experience with them. Had a defective Manker T01 and they sent me another. Still have the defective one but the driver works on it. Problem was with the tailcap. So I have a Manker and a half for the price of one.
Here’s a thought. I did some Googling for International Bridge as this is who GearBest partners with on shipping. One hit identifited IB as hooked up with *“EverBuying” !!
*
There have never been as many negative things said as they say about “EverBuying” on the internet reviews.
After my continuing Fiasco with current order, I never want International Bridge shipping again.
Oh, I emailed International Bridge (apparently here in US ???) Dunno… Got a response from a Mary May Quiblatin tellin me the same crap I already knew…no help at all.
I’m thinking GearBest is OK…it’s just this shipping partner with IB that STINKS
Buyers Beware
I got my Convoy L6 in 3 days from Gearbest. They have stepped up their game lately. My BANGGOOD ordering had all but ceased. International bridge is kinda wonky, but sometimes it’s good!
So far no issues …
Just make sure what ever you buy is in stock …
Otherwise you may have to wait for the item to be restocked , and some times that can take long enough for some folks to get all warm about …
I’ve been waiting for a month now on a charger. The item is pre-advised since jan 25. I’ve received objects that I ordered after it from them. Just send them a message see how long it ttakes to get an answer. This is the first time I had troubles with GB. I really want/need that charger een thinking about ordering a new one from somewhere else and pen a paypal dispute to get my money back.
(deleted)
I’ve only had one problem with Gearbest in the years I’ve been a customer. In general, they ship out within a couple of days, but the arrival time is mostly on the slow side compared to Banggood from my experience.
Liitokala li500 for around $16 on AliExpress if you have an adapter
But just open ticket and then, the trick, PM CSGearbest here on BLF with your ticket number, it will be good in no time 
I bought 4 Olight S15R’s and 2 S30’s from Gearbest a year or two ago when they were having a big sale. Both S30’s eventually had problems, and I sent them to Olight customer service in the U.S. Olight replaced both for free under their warranty, so I’m thinking they were genuine Olight products.
It’s a hobby charger I’m waiting for but thx for the tip anyway. I opened a ticket gonna give em a day or to and see what the response is then I’ll do the pm. I’m very patient but I really could use the charger so it is an itch I can’t scratch, kinda like the Q8 lol
Gearbest has the weirdest shipping service/procedure for me. Netherlands Shipping in Asia 
well, if that works efficiently for them, then so be it. How long should I wait for a registered parcel from gearbest to update its tracking status, “the item is pre-advised”?. It is more than a week as of this writing and it still stuck with the same status. Unlike banggood which shows updated tracking status frequently.
I just today received a package from them thru IB that only took 7 days & I didn’t pay for expediting it. TN, USA
What are my thoughts on GearBest?
Thumbs down.
That said........
GearBest rarely posts an actual tracking number that you can use.
They provide "tracking" on their site but it's not really tracking.
Customer Service rarely helps.
I’ve only done one deal with them, 4 Liitokala chargers and one Convoy S2+ and things went without a hitch. This was after reading the thread here about their spotty service. I even reviewed a charger and got some bonus pennies.
I would give them another shot based on my experience. My personal code when dealing with Chinese and Hong Kong sellers, is to not make it a high dollar amount, due to return shipping costs/hassles.
For $32 bucks, if any one/two items shit the bed, I’m not out a lot of cash.
Chris
GB ships your products but it pretty much ends there. For warrenty etc you’re screwed if something breaks.
My experience with chinese sellers is that they’re usually helpfull if something goes wrong, don’t know what happend to the GB policy but i guess the owner drives a mercedes. :money_mouth_face:
Love Gearbest—my best deals on lights have come from them.
Never an issue But I do question some of the posted specs:
Like: Ultrafire 10180 light 396 lumens
Not happy at all with GB at this point. Frustrating dealing with them.
Latest shipment is lost. And they refuse to tell me if it has even shipped. Opening tickets is a total waste of time. I’ve opened 3 tickets….
Every time the response I get is ….
We are sorry for your inconvenience. We have contacted the shipper to update your information.
You can re-check your tracking info in 5 - 7 days. (it never updates)
Thank you for your patience.
Meanwhile it’s late and I paid extra for Express shipping.
May have to file a PayPal claim on this one. (I think I used PayPal)
I’m shifting my ordering habits away from China direct and dealing more with US based suppliers whenever possible.
Sure, they get the same stuff from China and charge a bit more, but the assurance of warranty and faster service is usually worth it.
Good luck!
PS… IMO…what US customers really need is to have more of this stuff made here…in America. Pay a bit more……but save your country as a side benefit.