As Manker isn’t some fly by night operation I’d contact then directly & update this thread with it’s details(as they have a presence here.) Hopefully that will help in get this resolved for you (via a replacement or refund by Manker.)
Ai, that is not nice, especially since thusfar I have thought (and argued :person_facepalming: ) that this was the first light that Manker did completely right.
I hope that Manker makes this right for you and that your defect is an exception!
I think you must contact with Manker here. Sure, they will reply you
If the ebay people not respond, will be good idea comment here the site for avoid.
I like this light too & agree its one of the best AAA EDC lights i have tested and used. (i have th3 219 Nichia version) (it was my current EDC on my pocket since i bought it.) i even thought it was accidentally locked out, and tried the unique “1-click, 2-clicks, 3-clicks” method to unlock it, but no luck so far.
I did have problems getting mine out of the lock-out mode. Had to try 5 times before I succeeded, varying the time between the clicks. Afraid to get it stuck in there, I now only use mechanical lock-out.
Manker-Gear is also listed on Manker’s site (where to buy): Where to Buy
So hopefully this should facilitate communication and warranty, as manker-gear is not (should not be) a shady seller. Hopefully.
Why not? Just mail them as well mentioning you pm’d them on BLF as well. Jason from Manker (info@mankerlight.com) is very responsive; he has answered many technical questions. Of course warranty is a different issue… It is weekend, so maybe you have to wait until Monday.
Has it only been a month we have had this light? I have carried and used my virtually every day since I got it. So far, no problems. I hope you get this resolved to a happy end for you . . .
UPDATE: - Manker did get back to me and has shipped me a replacement. Their customer service replied very quickly when i contacted them directly. I give them a good thumbs up for quick customer service and solution to the one defective one i bought. :+1:
UPDATE: Manker direct replied very quickly to my E02 issue, and they quickly sent me a replacement, which arrived today. They have among the quickest and best customer service of any manufacturer i have purchased from. I give them a high recommendation.