KD (kaidomain): Deals and new products thread

Black Friday coupon code has expired! :open_mouth:

I have an inquiry about my order on Kaidomain. order no. 1711180009

I placed an order on 11/18/2017 I then sent an email on the 11/23/2017 asking if the item had been shipped. I received an email the next day saying someone was following up and your website updated to shipped soon after.

I sent another email 2 days ago (nearly 2 weeks later) asking for a tracking no. I received an email saying that my order would be shipped tomorrow and was given a tracking no. if the second email is true it has taken 15 DAYS For kaidomain to ship my item.

can you tell me when my order was shipped?

Hi friend

Your package had shipped out already.

Please login to the system to see the tracking number.

Thank you

Ban

Tracking no. I received in email isnt working on 17track.net can you please PM me tracking no. for my order

Is it me or does Kaidomain seem to be taking longer than before to process and ship??? I had bit of a problem back in September where I ordered, where the status showed as “shipped” for month which nothing happened until I inquired and was told it was because they had to make the items because they were P60 dropins. Which then the order ended up being cancelled because I opened a Paypal dispute and forced me to reordering the same items and then they were shipped. I told Ban and them that I was ok with leaving the Paypal dispute open until I received the items but for whatever reason they chose to refund me and had me reorder. I’m still puzzled about that one but I did end up getting the items I ordered like a month and a half after I originally made the initial order. My most recent order was for 3 of their new lights placed on 11/17/17 showed as “shipped” about a few days after I placed the order but had no tracking number. After 2 weeks, I inquired about the tracking number and was responded to after 2 days providing the number. I just checked and it shows it was “arrived at facility” on 12/5/17 and now shows “depart from facility” dated 12/7/17. So basically it took them around 2 weeks to even process and ship my most recent order and now I probably have to wait another 2 weeks at best (since it’s Christmas time making shipping even slower). Not sure what’s going on here. :person_facepalming: Usually in the past, my Kaidomain orders would take no more than 2-1/2 weeks from start to finish…

This was my first purchase with kaidomain it took them 15 days to ship my items. It wasnt until i messaged them an asked them what was happening that they shipped it(even tho it was marked as shipped 3 or so days after purchase). They said it was because one of the items wasnt in stock but i find that hard to beleive.

Overall my kaidomain experience has not been good and i will most likely not use them again.

I think it’s a shame they’re so slow with processing orders these days considering they have an excellent selection and do seem to cater to us flashaholics as well as having a somewhat active presence here on BLF.

The shipping times have always been uncertain with KD, but because of Ban’s presence here since this year, the communication is much better than a few years ago (was non-existent). And because they sell unique and up-to-date items I’m a happy and returning customer :slight_smile:

Hi friend

Thank you for your understanding and supporting to us.

Some LEDs will not be in stock and it takes some times for importing to us. It may cause the delayed of the order.

Also, there is some parts and accessories that we need to re-stock. And this is also required some times for it.

We don’t want to delay any package. I hope you can understand with us.

Sorry for any inconvenience cause to all of yous’

Ban

Hi friend

This is the protection feature by Paypal between buyer and seller.

When you open the dispute, we cannot ship out anything. To be fair to you, if you open a dispute, once you close and you cannot re-open. The best way is that we refund to your order and you place the new order again.

Hope you can understand with it.

Thank you

Ban

I can appreciate that stock can be an issue, but you need to have better communication with your customers. The fact that after my first message my order was updated to shipped and then wasn’t actually shipped until my second message 2 weeks later, seems dishonest. If you had messaged me to begin with and said the item was not in stock and then given me some options I would be more understanding, but the fact that I had to wait 2 weeks, ask what was going on, and then be told ‘the item was out of stock’ makes it seem as though it is just an excuse.

I too want don’t want delays and want your store to remain operational as you offer some great items and prices, but as a first impression, my experience has not been good.

i will give Kaidomain the benefit of the doubt and make another purchase but if a similar thing happens it will be my last order.

Don’t get me wrong, I do like many things about Kaidomain and agree with what you’re saying… It’s just that in my own experience in the past with them, it never seemed to take as long before as it does now for an order to process. I guess I should change my expectations.

Hi friend

KDLITKER C8.2 with CREE XHP35 is available.

KDLITKER C8.2 CREE XHP35 HI 6500K

KDLITKER C8.2 CREE XHP35 HI 5000K

KDLITKER C8.2 CREE XHP35 HI 3000K

KDLITKER C8.2 CREE XHP35 HD 6500K

KDLITKER C8.2 CREE XHP35 HD 5000K

KDLITKER C8.2 CREE XHP35 HD 3000K

Have a great holiday!

Ban

Very interesting did you finally make a 20mm 12v boostdriver ?, if you did will it possible to buy the driver only later ?.

Purchase C8.2 XHP35 HI 5000K. Hopefully it doesn’t take forever like all the other orders lol

Hi

All the KDLITKER C8.2 will have a well tested before we had shipped out. I am sorry for the longer processing time of the product.

Sorry for any inconvenience cause to you.

Ban

I ordered some things with KD for the first time. I’d say so far they are great, but the shipper they use isn’t all that. 4PX Global’s tracking system is a mess. I’ve got a package still stuck in LA Airport and for whatever reason making the transition to 4PX’s tracking number to USPS tracking number is a big mess. I’m still waiting on the package and all I get from 4PX’s tracking site is Custom’s clearance in progress for 7 days now. The last update was the 16th.

any chance to get XHP35 HI in luminous flux bin of E2 or E4?

Is it possible to sell this driver as a standalone part?

^ +1