Neals Deals 2018

Hi, anybody have information about Neal?
I have place an order on his site and pay with paypal too (2017.12.26.).
I try to get him via e-mail more times, but unsuccesfull. There is no answer.
Now I have got information neither the item nor the shipping.

This seems to be his normal “customer service” not to answer questions!!
You are not alone! …

(But you can be shure that he ships your order correct.)

What helps: open a PayPal Dispute after a while with this order
and you will get a tracking number - oh wonder - quite fast from him! :person_facepalming:
Strange behaviour but it works! :weary:

Thanks! :slight_smile:
I will try it!

Don’t forget Neal is extremely busy at this time due to the BLF GT group buy. That may be why he is so difficult to get in contact with.

I tried to get contact with Neal via e-mail - it was unsuccessful, there was no answer.

After I opened a paypal dispute - there was no answer.

After I escalated the dispute to a claim. Three days silent then Neal refund price.

Unfortunately he did not want to answer me at all - so I do not know why he did not send me the ordered item, and why he waited till now to refund.

Bought a light from Neal. Tried to cancel order no response. 2 week later tried emailing again to cancel order. He finally responded that it had shipped already. He lied. It did not ship until 3 days later. Received light three weeks later and it had a discolored part. Asked him to get me a new lens ring. He responded quickly this time that he is not the manufacturer and would not offer any further help. May start a PayPal claim. I buy from many overseas companies but will never buy from NEAL’s DEALS ever again. It appears like he may be getting factory rejects or “seconds” and selling as NEW at a discount. NOT WORTH IT!

Who is the maker? Have you tried contacting them?

EMISAR and can not find them.

G'Day Nite Shadow,

The manufacturer is:

https://intl-outdoor.com/

The owner is BLF's Hank Wang, and he provides Very good service.

Best Regards,

George

I was thinking of buying some sony VTC6 3000mah 30A batteries from Neal, which is $5.50 shipped. Do you guys have any idea whether Neal can be trusted and whether these are genuine Sony and not counterfeits?

I bought 8 piece of samsung 35e from him… i received them in 19 days to united states…

I didnt get any email about the tracking. So yea… just ordered it and forget it. It will arrived at your door… i will buy from him again…

After reading some of the comments in the Emisar D4 thread, I’d go a different route, especially if I lived in the US.

IMR batteries dot com has the VTC-6 in stock for $6.50, or $6.25 if you buy 6 of them. You’ll pay a bit more, but you’ll get them sooner and have better peace of mind.

Chris

I’ve never had any issues with Neal, I trust him and will continue to support him. I can’t even imagine how busy he must be right now, plus he just got married. The only thing I ever received from China quickly was my BLF GT (2 days), everything else was about a month.

I trust Neal also, but guess he has alot to do now.

Personally, only good experiences with Neal.

Right now as involved as he is & has been with the BLF GT, as well as just getting married…. I imagine he is doing all he can do just to keep his head above water.

He has most likely been getting hundreds of emails & PM’s per day…… there are only so many hours in a day too.

Not making excuses for him…. just stating fact & sharing personal experience.

Likewise, my experience with Neal has been great. Bought many flashlights for myself and some colleagues.
Will definitely do business with him again.

I have to be honest, from what I have read here about Neal's modus-operanda to date, I would definitely NOT purchase from him.

In God we trust, all others pay cash.

agreed

I’ve had a good experience with him. Nevertheless the next time I’d think twice.
I still believe that I’d get what I paid for. But sometimes he takes long to ship an item. This leads to even more unpredictable shipping times than we’re used to.
And we see that communication can be terrible which can lead to long periods of uncertainty.

Received my D4 from him after ~4 weeks. I ordered it in cyan, with an 18350 tube.
He sent a green D4 with a blue 18350 tube.

Quite disappointed, and am considering opening a dispute for a partial refund.