That’d be because Neal isn’t sending them, Lumintop is making and sending them. Neal has supplied them with a list of people who have ordered in the first ~1000 od or whatever the number was up too and Lumintop is sending them out from there. Nothing to do with Neal as far I’m concerned.
This is odd as a friend of mine has to pick his up from the post depot today and mine certainly wasnt returned. Maybe it was only lights with cells that have been returned?
EDIT… this might be wrong. My friend had a ROYAL MAIL note through his door. I dont know if TNT drop off to Royal Mail depots or not.
I don’t have full list of UK buyers but I have compiled this from a look through the paid spreadsheets:
chrisc DHL no batteries - Delivered
Jinx/Jeansy DHL no batteries - Delivered
terry b DHL no batteries - Delivered
Dydi92 DHL with batteries - RETURNED!
Tuigali DHL with batteries - RETURNED!
bella-headlight Registered no batteries
gravelmonkey Registered no batteries
G0OSE Registered no batteries
Essexman Registered with batteries
As far as I can see, all DHL without batteries are delivered but DHL with batteries have been returned!
Neal - Are you 100% sure this is the reason they have been returned? I have never heard of UK Customs doing this.
Around three UK members have reported in this thread that their Flashlight with Batteries was returned to Lumintop as the package was not correctly marked, due to lithium batteries being inside.
You never know maybe UK customs checked the cells and saw them trying to pull a fast one on the delivery. It’s very easy to know what capacity cells have and there must be many Chinese companies trying to flout these restrictions.
There are ways of shipping more cells but it depends on this shipping method used.
To ship <100w/hour packs is a lot easier than >100w/hour packs which is why most of the powerbanks dont come much bigger than 20’000mah rating.