Imalent DX80 Gen2 - QC Issues?

I got a good one.

It’s not really a practical light. About as practical as a Nitro-Methane burning funny car.
For me, it’s a light to have “just because”

My dx80 wont charge. Emailing back and forth with bang good is like pulling teeth.
Times like these are when i rethink buying pricey toys like this from china.

I ordered a DX80 from Gearbest yesterday but decided an hour later to cancel so I filled out their cancellation form. This morning I get an email that it has already shipped lol. I've read a lot about the DX80 and for most people it works just fine, but obviously imalent has some serious quality control issues they need to deal with.

Lol indeed. I tried the same with another much cheaper item before and got the same result. Those of you who want to get stuff shipped faster might try cancelling rather than that seemingly useless “dispatch faster” button.

KuoH

*I got a good one.

It’s not really a practical light. About as practical as a Nitro-Methane burning funny car.
For me, it’s a light to have “just because”*

agreed :wink:

mine has zero issues , hope you love it as much as i do

Imalent DX80 currently on sale at GB (MAP =$379.95) $216.00 w/code. Why so cheap if so good? Many times, flash sales, I think GB sell known flawed products.

I sure hope not, I bought one….

Sometimes a good price is just a good price :wink:

I'm going to ask Imalent if they can help me repair mine or what to do about it as GearBest won't allow me to make a claim. Everytime I try and send a claim, a pop up comes up and says to check the product and won't allow the claim. Some much for every ordering from Gearbest again.

You can contact member “CSgearbest” here and ask for support.

Thanks, never knew that. I figured they are just blocking me until the 15 days expire and then leave it up to Imalent to solve!

As far as I know Gearbest has a 7 day DOA period where you don’t have to pay for shipping to China.

I was told in another thread it was 15 days for GB and 7 days for BG if I remember well

From my understanding has Banggood a 3 day DOA period.

https://www.gearbest.com/about/warranty-and-return.html#item3

Thanks for the links. Guess I'm out of luck then. Hopefully no more emitters become half lit.

At least you could report the problem. I would contact CSgearbest, and explain you’ve had this problem from a very early stage since getting this light, also give a link to the discussion of this problem you have.
Should more emitters fail after some weeks or so, at least you will have a foundation from where you can further address the problem that got worse. Of course there is no single guarantee that problems will get resolved, but I feel it will increase your chances. At least you have nothing to loose.

I contacted CSgearbest thanks. I can understand that they mostly may just pass it over to Imalent directly. The good news is that I don't notice any brightness drop with the defect. Just don't want it to spread to more emitters hopefully.

The last light I bought from GB was my TM26GT. That’s the last high dollar anything I will buy from them again.

Trouble is where to buy from without paying an arm and a leg? All the off shore sellers have a list a mile long for complaints, but do we want to pay double the price somewhere else? BTW, your TM26GT is on flash sale at GB for $208.99