Imalent DX80 Gen2 - QC Issues?

I sure hope not, I bought one….

Sometimes a good price is just a good price :wink:

I'm going to ask Imalent if they can help me repair mine or what to do about it as GearBest won't allow me to make a claim. Everytime I try and send a claim, a pop up comes up and says to check the product and won't allow the claim. Some much for every ordering from Gearbest again.

You can contact member “CSgearbest” here and ask for support.

Thanks, never knew that. I figured they are just blocking me until the 15 days expire and then leave it up to Imalent to solve!

As far as I know Gearbest has a 7 day DOA period where you don’t have to pay for shipping to China.

I was told in another thread it was 15 days for GB and 7 days for BG if I remember well

From my understanding has Banggood a 3 day DOA period.

https://www.gearbest.com/about/warranty-and-return.html#item3

Thanks for the links. Guess I'm out of luck then. Hopefully no more emitters become half lit.

At least you could report the problem. I would contact CSgearbest, and explain you’ve had this problem from a very early stage since getting this light, also give a link to the discussion of this problem you have.
Should more emitters fail after some weeks or so, at least you will have a foundation from where you can further address the problem that got worse. Of course there is no single guarantee that problems will get resolved, but I feel it will increase your chances. At least you have nothing to loose.

I contacted CSgearbest thanks. I can understand that they mostly may just pass it over to Imalent directly. The good news is that I don't notice any brightness drop with the defect. Just don't want it to spread to more emitters hopefully.

The last light I bought from GB was my TM26GT. That’s the last high dollar anything I will buy from them again.

Trouble is where to buy from without paying an arm and a leg? All the off shore sellers have a list a mile long for complaints, but do we want to pay double the price somewhere else? BTW, your TM26GT is on flash sale at GB for $208.99

I understand your point. Some things can not be got here in the states. If it is available, it’s likely old stock (gen1 etc) that they sit on until gone.
For the most, especially these high dollar lights, I’ll buy from an authorized dealer or will not buy it/them. If I can buy direct through the manufacturer in China, I will do that before I buy from a reseller that does not stand behind what they sell. Excuse me for saying in this way, fukem

With code price is reduced to $159 (TM26GT that is). It’s a stupid low price, only at Gearbest; that’s where I bought mine :wink:

For the TM26GT, yes I know this. This is where I bought mine. I still disagree. The TM26GT can be found for the same price in the US. As with others if you take the time to search where to get them.
I bought the TM28 cheaper than anywhere on the web. In the US. But we are now way off the subject of the Imalent

There it is right there ......... and $216 with code price for my DX80, that is why it is even hard to complain about anything. Where can you get a light with that kind of output anywhere near that price.

So, what you really mean to say is, because you can get it cheaper you tolerate inferior products. GB knows this

To a certain degree, if it is minimal like mine, but otherwise not really.

Anyone else owning the DX80 experienced the light smoking followed by a strong chemical stench?

Owned the dx80 for 6 months with no issues, rarely used in mint condition.
Batteries are never drained till flat.

Today i turned in on and it was fine until turbo, the light smoked followed by a pungent smell.

Anyone else experience this issue?

How long is imalent’s warranty?