Re: Mountain Electronics?

Not very long ago Richard had a major crash on a dirt bike, broke ribs and a leg I think… then he fell and broke his wrist while hurt from the wreck, so he wasn’t able to type on the computer or build lights for a while. I would think he’s getting back in good health now but I’m sure he’s far behind and working like a mad dog to catch up. :wink:

He’s got kids too, and a house to take care of, life sometimes get’s in the way even for great flashlight modders.

Great guy, great wife, the business is good and he’s still trying to do everything himself, so bear with him a little… difficult at times I know but most things you need answers to we can answer here pretty quickly then you can place your order and that will usually get it done in a timely manner.

From my experience, it’s been hit and miss as far as communication. As far as my orders, and there have been several, I’ve been 100% happy. I usually get my orders in 3 to 4 days.

Mountain Electronics is my #1 goto source for all things related to flashlight modding.

If I need something, I check there first before going anywhere else. Highly recommended! :+1:

If I lived in Utah, I’d be there in a heartbeat. Hey richard, you throwin out this box of d4’s? Depending on the medication, he might say yes. Good luck & speedy recovery.

So what was your question for Richard? Maybe we can answer it

“…and there have been several…”

I just checked, I have ordered from Richard 130 times. He takes care of ya, trust me. :wink:

I’ve spent a few thousand over there. Trust us, if you buy from him it will come.

I have nothing but positive things to say about Richard at Mountain Electronics. He only sells genuine stuff and stands behind what he sells. He has been very prompt and helpful with answering question I’ve had over the years. And he ships orders quickly in very good packaging.

Same here, I have ordered several times over the years and always got what I ordered. I ordered a few things back when Richard was recovering from his accident and received my order in a few days. Communication was done through Lisa. I Highly recommend Mtn.Electronics. :+1:

Sorry to pile on but I’m with Dale and the rest. I just checked as well and I show 44 orders over the last 2 and a half years without any complaints. Whenever there was a stock discrepancy Lisa handled it and gave me options to make it right. They are a two person team that has handled over 25000 orders in that time. To say I am impressed is an understatement.

Yup, best in the States! Would never hesitate to order from Richard!

I live about 7 miles from him and sent an email a couple of years ago to see if he did any will call. Never got a reply. I have never purchased from him but have referred others.

On top on the dirt bike accident, he is also a law school student IIRC.

I’ve ordered from him too, all the way from the other side of the ‘small lake’ :smiley:

The little communication I had with him was just normally good.

True. But orders go hand in hand with good communications with any type of business. The lack of any type of communication is waht is issue here. Not the legitimacy of business. I do appreciate all the feedback though.

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Excellent store with great products, only the real thing here.
Not cheap regarding shipping charges to The Netherlands but very reliable.

Never had to use the contact form re complaints of questions……

Grtz
Nico

I get the communications thing, but this is a small operation that offers a lot of specialty items that are otherwise difficult to find or would need custom work. I’ve personally had nothing but fantastic experiences with MTE, everything has arrived on time, as ordered, and functions as stated.

Maybe this has already been said, but it’s worth noting just as explanation.

Richard is (Mtnelectronics), his wife though does much of the order filling, shipping, and answering questions about product stock and so-on. Those type of emails are usually responded to very quickly. Anything technical has to be referred to Richard himself, who is often busy with building the custom orders, or whatever else life has thrown at him recently.

It’s not an excuse for a business, I happen to agree that it sucks to wait so long for an answer, but we’ve come to understand and expect it here.

If you do have a technical question, I suggest asking it either in the Mtnelectronics thread, the “What did you mod today thread” or perhaps elsewhere. You will likely get a quick answer from others that are happy to help.

FWIW, Richard got his law degree a couple of years ago. :wink: No longer a student and hasn’t been for quite some time.

I actually consider Richard a friend of mine, we speak on the phone and through personal emails as well as through BLF, gotta admit though, sometimes he just doesn’t get to the emails… probably a technical reason but it is what it is.

From my experience Richard has been very responsive. However, I think he doesn’t check/respond emails on the weekend, which is understandable. I bought multiple times from MTN and it is one of the most reliable sources for flashlight enthusiasts. One time, Richard noticed his system overcalculated shipping cost for my order and he decided to refund me part of the shipping without me even asking him. I was surprised at his honesty.