What happened today, you heard from them?
Or do you mean they went silent, period.
I have no strap wrenches. But i just can open gt head using diy strap. l Make ut using unused belt, and some pieces of hollow iron as handle.
Currently in mobile, will take some pic and upload its.
Sorry to hear that sp5it and zelee.
Hope there is some help and team can push neal or lt to solved yours problem.
Silence. They keep ignoring my emails.
Mike
no reply from both of them, now i got expensive junk at my storage
Is there anyone could help us get replacement parts? I have expensive paperweight since March…
Mike
Just my .02…. but these guys need some serious attention & relief.
It has been way to long… they need it now.
Just restating the obvious……. :+1:
Just to confirm, has anyone ever gotten a response from this email address? leo@lumintop.com
All my emails go unanswered.
Just to be clear about what I said above. I am not blaming anyone on the team.
Lumintop knows & has been well informed about these problems. Lumintop needs to get with the program & get these matters resolved…. post haste. No excuses….
Last email from Leo I had in April. He wrote, that I can send GT head for repairs or fix by myself. I responded, that I just need replacement parts and never heard him again.
Not responding multiple emails from different accounts.
I wrote PM here to Lumintop user, they replied, that they forwarded it ti Leo and he will respond with a bit of delay. It waj July 21.
Now even Lumintop PM is ignoring me.
Sorry, but it is not what I expected from them.
Mike
Are you confirming it’s a valid address?
Is leo@lumintop.com a valid address Jason??
I think that is where Mike said he sent them. From various accounts of his own.
I’m trying to confirm if anyone has received a response from that address.
10-4 … :+1: …… Good luck. 
I sent email 4th April and received one response from leo@ Lumintop.com 17th April. Than no more.
Mike
Okay, so that means it’s the correct email address.
I was just checking.
And again…
Lumintop not responding PM’s here, nor Leo on his email.
Now I’m really pissed. Shit hit the fan.
M
I keep asking for updates on the status of these issues but they are not responding thus far. Although that is not too unusual seeing as it can be a week or 2 for a response about normal items in some cases.
Hi TA
Is it different people who you contact about GT 70 ?
The GT70 is also made by Lumintop. It’s just a variation on the normal GT.
Did you mean the company or the actual people?
I don’t think Neal is involved with the GT70. As far as the actual people, I’m sure TA will answer tomorrow.
I asked him if he’s talked to Leo recently, he responded: