Dealextreme are a bunch of plonkers!

They really are testing my patients! I have waited over 2 weeks for a reply to my ticket asking why my order does not show in my account and this is the crappy reply they sent. WTF? WHAT IS MY ORDER NUMBER?

A staff has added a solution to your request.


Dear customer

Apologies for our late reply.

After checking the transaction ID,your order number is . So please check the status using the order number .

If there is any question,please feel free to contact us again.

Thanks a lot.
Windy

Haha…
Yeah, you can’t really take them very seriously. Everyone orders a lot from them initially and gradually slows down because the communication with them will just drive you crazy :slight_smile:
You’ll probably get what you ordered but it will take forever and as you’re finding out communicating with them won’t make you feel better :slight_smile:
Just order from Manafont when you really need something. Eventually you figure out what kind of lights are for you and that’s the time to buy a little better light and to do so locally.
That’s been my approach anyway.

I had a problem like yours a few years back. The order has not been processed properly. You should have received confirmation emails regards your order and it should show on your account details. If you have non of these get a dispute in wwith paypal asap.

I gave up using them years ago as Manafont can do in 2 weeks what DX took 6 to do. DX do have a uk warehouse for some things that can do faster delivery.

I would still use them ... just not for the next 1-2 months... they have to figure out their switch to DX.com/the new warehouses first...

Well...the CS reps. name says it all; Windy.

Pretty much.

Double check the prices, though. A UK based BLF-er posted a while back that stuff sent from the UK depot can be a lot dearer, which they don't make clear in the listing.

in case you haven't tried this yet, try logging in at their new site dx.com and see if your order shows up there.

Plonkers? Surprised

Yes they are a bunch of plonkers. That's bad right?

Haha Yes plonkers Is bad, but not crude. You Americans will see soon! Only fools and horses is crossing the pond.

http://www.youtube.com/watch?v=HwDBZuHw7l8

Marc.

Yeah I have logged in both DX.com and Dealextreme.

Marc.

AFAIK Plonk has several meanings...

Cheap wine

To plonk someone means to put them on "ignore"

A plonker is someone acting stupid

but I could be wrong

"Plonker" in the UK is roughly equivalent to "dick" in the US. But isn't quite as strong and has elements of extreme stupidity.

Yeah, bob on! Did you watch the clip? Explains it all. And very, very funny.

Marc.

The urban dictionary has an alternative meaning for that... but posting the link would probably violate some board rules.

Nah! surely not, there's plenty of Youtube links on here.

I have got you! I thought you meant my link.

Marc.

Don hit the nail on the head really.
Marc.

I can't see video from here.

It said on NPR (National Public Radio) today that number 1 came for World War I...english speaking men thought that the French barmaid was saying "plonk" when she was saying "vin blanc". Right after that she said "Two francs for all night squaddie".

Number 2 is from the early days of the internet, on USENET, Plonk means to dump a stupid poster.

What , you have waited 2 weeks ?

Ive only waited since December 2011 for a flashlight , one of there DEALS ! [ No deal I tells you ] and its March 11 now , so going for 4 months !

I think the longest I ever waited was 6 months [ KD ] and then they refunded me my money without asking . [ yeah I really wanted that flashlight ]

It took DX about 2 weeks to respond to my request for an update [ they did offer to refund - I told them to stand and deliver ] so ?????

Can I sign up for one of those?

Mel Gibson recommended it?

Just kidding, I liked him best in "Attack Force Z"