They let us know when they ship it, we get a message on APP and/or e-mail! The thing is, it takes long in some stores.
Examples:
a) Sofirn took 1 day to ship the C01 flashlights on the 11/11, and when the sent it (logistic number created), I got a message.
b) some months ago, my girlfriend ordered some stuff from a papers crafts store and after 4 days, there was no notice, so she sent a message and in the next day the shipped it!
When we look at the stores “feedback” we can see if they took long or not to ship stuff and how communicative they are or not with costumer! Some stores may not be so fast on shipping due to the type of materials they have! Convoy is an example, Simon has to costumize all the flashlights’ according to our requests, so it is hard to do it being 1 or 2 people only
Just some examples, not all stores have human resources to ship our stuff right away