Something is not right with banggood and shipping times..

And another +1 from me. From several last orders more than half got delayed. I’m still waiting for quite a long time for 4 orders and one got cancelled after 3 weeks of waiting.

They gave me the option to wait or a refund. I chose to wait. The expected arrival date was 3-6-2019 or so.

@hondarider I did choose to wait too, but one week later they did cancel my order anyway…

They have not cancelled my order. Just checked it. Guess I will find out in a week or so if it comes into stock. They also let me choose how long I was willing to wait. I picked a date close to April 1. I am not in a hurry.

i have recieved that email as well, i chose to wait until the item should be in stock again, and received the same email again 2 days later.
Item should be in stock March 4.
2 days later i received an email that the item is sent :person_facepalming:

that is really bad, if they cant honor it atleast be honest about it that they got more orders then they had stock or something….

My great deal on a Convoy L2 never materialized after a month of waiting so I cancelled.After a couple of days of no refund I live chatted them . The refund came the next day. I think also that the CNY got the best of them and also their suppliers. The ordering protocol could definitely use some work though. It would avoid bad feelings.

I boycott BG because of their hinky shipping.

really? i have beef when they are not honest about actual stock, i think their shipping is nothing wrong so far for me…

Yep my last 5 orders have been the same.

Also over here in the UK they use Yodel couriers, Banggoods tracking system never updates, only Yodels.

…if we combine this erratic behavior with the “free gift” disaster some of us were/are in, they are having serious issues.

Maybe they cant cope?

I have spent FAR to much recently.

Recently my buddy wanted to get a Q8. I told him I knew of a coupon so I could get it at a good price. So he threw me the cash and I went home to order it for him. Add it to my cart, apply coupon, wait for package. 7 days later I get the back ordered email and get the 24hrs to respond to get a refund. I responded to the email and got a refund 5 days later.

Gave my buddy back his money and told him the story. He was fine with it and I thought nothing more of it. Well his wife wanted to do something nice for him so two days later she gets on BG and orders it at the regular price, no coupon. Shows up at the door 2 weeks later.

Order with a coupon for a cheap price, back ordered. Order at regular price, shipped next day.

Guess you can figure out where I won’t be ordering from.

As I said on another thread, they seem to get out of honest business.

Sure…why not skewer my next purchases! Up here, Amazon.ca is usually way more expensive on flashlight. Amazon.com charges a lot to to get it across the border.

So I was warming up to buy from Banggood….and now this.

^^THIS - New year - new way of doing business for Banggood. have 5 examples of this from this year - the better the coupon the more likely it will be ‘processing’ until ‘out of stock’ or ‘canceled’….and then you get to wait for them to give you your money back for a week.

We all (mostly) seem to be having problems lately with them.
I have 5 items now on Back oder.
Sold as In stock.
Waiting. waiting.
“Hmm we having problems”. Wait or Refund. I chose wait…

They STILL have those items on pages as IN stock.
but didn’t reply to my question about such.
$80 odd AUD on hold so to speak.

I’m putting it down to CNY and lack of management.
Hopefully they’ll sort themselves out.

I’ve been using them a while now
with absolutely NO problems. Let’s hope they return to that.

:nerd_face:

Todd, you are lucky to get refund. I am still waiting on the Convoy L6 $38.99 back in Jan when I did the same thing for my buddy.

BTW, Was the L6 Convoy sold on BG for $38.99 the XHP70.2 Version? Just curious.

Just had the same thing happen 2 days ago with Gearbest backorder on my Skilhunt H03. Three weeks in they said they were unable to get the product and could get a similar item and pay the difference (let them know what I chose), or a refund. Asked for a refund and got it the next day. I wonder if it’s all related to Chinese New Year which ended not long back.