Thanks a lot to those who went back and modified/deleted their inappropriate posts, it’s much appreciated!
Awwwww, what’d I miss??
Someone PM me… 
The Convoy S2+ was put aside for me 
I found a website that actually gives tracking info where Banggood’s shows “Tracking info has not yet been received” on their app: https://postal.ninja
Count another victim for Banggood’s current state of shipping oddities. Item was in stock and ready to dispatch within 24 hours so I placed my order. 7 days later, my order is still “Processing” and then I get an email this morning saying “We regret to inform you that the item can’t be shipped with the shipping method you chose due to some specific restrictions of the logistics carrier” and I can either change the shipping method or cancel the order. I chose to change the shipping method but of course now the item is out of stock! 
After waiting two weeks for the replacement xhp70 to ship for the L6 I received from banggood I gave up on banggood support and started the paypal dispute. I’m really disappointed by replies promising the replacement emitter would ship soon, then asking me to continue waiting and shifting blame to the supplier again.
You posted this after my potato post? So, if we talk about vegetables, this is now also considered rude here on BLF or was your post not referring to me at all?
Was most likely to do with the other link that was posted - someone implied BG were using money for an adult store 
Ah, that would make more sense lol. You just never know though as this is an international forum and maybe even the word potato could be considered offensive to other cultures.
All you missed were some tomatoes and green beans... 
And some secrecy - or something spelled very similarly :o
still waiting on refund on order, a rep said wait 72hours to get payment back, i have done that and still nothing… havent done a refund before should it take this long on paypal ? cant say im impressed so far how they handle a vip3 user that has spent a few hundreds dollar so far…
Just hit them up via email (I’ve done iosservice@ or pre-sale@banggood.com) and ask if they can process the refund for (order number). Frustrating that you have to push for processes to happen (you think it’d be automated), but that’s the price we pay for cheap stuff, I guess!
sent mail, 4 days now no money and they dont answer… do i really have to make a paypal claim ? what do they think holding my money will gain them anything i dont get it why they do this ?
*We have splited the order.
The available item will be shipped in xxxx
Refund will be made in order xxx, please check your payment account 72 hours later.
*
i hate lies….
Ahh, so it’s not only me then. Order from the very beginning of March and still no show. I usually receive orders from then in 10 days.
I filed a paypal complaint regarding the defective xhp70 in the L6 I received from banggood. Their reply was to wait another day. Several days later no further replies. After starting the paypal dispute I sent a pm to simon explaining the situation and he offered to send a replacement.
While I appreciate the offer, I’m not sure how to proceed. Banggood bears some responsibility for possibly knowingly selling a defective item.
If a storekeeper mishandles milk then sells the soured milk, is the farmer responsible?
they are responsible, if the light arrived broken demand a refund nothing else. im just happy i got my refund back today after 5 days wait.
Good question, I am not aware of any consumer protection laws that would protect you or help you in this case when buying goods directly from Chinese sellers. I wonder if it makes difference that Bangood’s paypal account says “London”.
I would continue with the Paypal dispute which gives you some kind of assurance in their complex agreement and if it fails and you paid with a credit card you have at least 2 statement periods to file a dispute as well.
Or did you just paid with Paypal funds, or bank account?
Regarding the storekeeper/farmer dilemma, I think in general, the seller doing business in Ohio or most other states bares all the responsibility for the goods sold. So in this case BG would be responsible for a “not as described” or “arrived damaged” item,
The farmer is not responsible in this case because he was not involved in the offer or contract at all. And it would be up to BG to deal with the farmer Simon regarding the repairs or exchange, not the consumer.
The fact that Simon offered to send a replacement is beyond the letter of the law, so his kindness is going above and beyond to protect his reputation and goodwill.
My situation is as follows - I ordered a second Lumintop EDC05 on the 1st of February this year, paying for insurance but no tracking. It was shipped on the 4th of Feb. Orders from Banggood have always arrived in the UK ~2 weeks after shipping; when this didn't happen my eyebrows raised but I decided to wait. It got to the 7th of March and 31 days since shipping so I decided to contact cservice@banggood.com for answers and received this response the next day on Friday 8th of March - [quote] Dear Threadneedle, Thank you for your e-mail. We are glad to help you checking some details of your order. Your order was shipped on February 05, 2019. Its shipping method is Standard Shipping, which is a shipping method without a tracking number. Your parcel is now still in transit. Its delivery might be delayed due to unavoidable situations, like slower customs clearance procedure or poor weather conditions. Would you mind waitig for a few days? If you can not receive it within our shipping time, please do not hesitate to contact us. We will assist you in solving this issue even though this shipping method has no tracking number. Thank you for your cooperation. Best regards, Zuo [/quote]
So I waited over the weekend and when it had not arrive on the Saturday or Monday I contacted them again and they responded a couple days later on Wednesday stating - [quote]
Dear Threadneedle,
Thank you for shopping on Banggood.
We are sorry for this shipping delay. In case of a wrong delivery, we would like to check your address information.
Your order was shipped to the following address:
xxxxx
xxxxx
xxxxx
London
Greater London
UNITED KINGDOM
If the address is correct, would you mind waiting for 25 days? Its delivery might be delayed due to unavoidable situations, like slower customs clearance procedure or poor weather conditions.
If you can not receive it within our shipping time, please do not hesitate to contact us. We will assist you in solving this issue even though this shipping method has no tracking number.
Best regards,
Zuo [/quote]
So I confirmed the address and asked them if they were being serious about waiting another 25 days, and kindly requested an alternative. They sent me this reply today -
This is a first for me. I had no idea about the 60 days thing. I don't think it's acceptable but I feel on this occasion I'll just wait. I paid for it using Paypal, of course, and so there is the protection there. Also, I'm seeing above that people haven't received their order after 3 months, which is insane.
I dont know what u can do, longest i waited for stuff from china was something like 2 months or something, thought it was lost and then one day arrived. if u chose the normal free shipping then its a gamble sadly, many times its work ok and sometimes it can take months for stuff to arrive for some reason.
must suck to live in brazil wow, 120 days they state maximum wait? thats insane… one month is long wow….
Yea, I think you’re right. It is indeed a gamble and I have been lucky. I’ll wait it out for another month and see if it arrives.