My order has been canceled. Flashlight is sold out. BG had my money a month and a half. I bought the flashlight on Ali. I bought a new titanium version for $ 44.
So i have decided to cancel the order on 1st april, reason is pretty clear…wait for 4 weeks is very time consumimg and you don’t know a lot is going on. The order supposed to be ship on 20 april. Ok, BG response team are delay by just 1 day. I see it within 72hours. Its was not as immidiate, they will asking again as for comfirmation. Then they will send “list” of online payment methods with specifying process period/time for each individual methods. E.g Me, via Credit card will take 7-14 days to show up in my acc. Others, I just note paypal withing 1 bussiness day(say on the list). Last, notfying email come after as notify cancel order details and came with “list”. I check order status also been cancel.
So i need to wait. I think patient cost more than flashlight. Anyway til here so far so good.
Ok, seems like the issues haven’t been resolved after March, for flashlights anyway.
Haven’t had any problems ordering chemical supplies from Banggood.
Did you know:
If you make an order to Bangood and would like to cancel it… even after 15 minutes its too late.
“They cannot cancel” it anymore.
Everyday something new, hmmm…
i give up on this one
The package is in transit for 29 days.
The last update on package location received on March 7.
**Electronic shipment information received
PostNL
tomorrow i will ask for refund, nonsense that an order placed on feb 28th is still not here and tracking number never did more then 1 update… seems its lost then and it was sent priority direct mail like all my other orders… 
My order took 2 months to be delivered to Australia —-
Was told in 2 or 3 emails that package was sent on 07 Feb but on package was marked sent 02 March & Arrived 05 April
Not very honest Mr Banggood
really tired with this… i have today waited 37 days for an order and its still not arrived… tracking shows nothing after march 7… BG reply with this
Dear customer,
Sorry for the inconvenience.
If the tracking does not update in 5 days later, please contact us again.
But sorry that we are unable to refund you the order then if the order is not reported as lost in transit to the carreir.
i am gonna just do a paypal dispute now… tired of waiting.if this is how they treat Vip3 user then i will ley paypal decide…….
Still waiting on my skilhunt ordered on 13th feb. I’m done with banggood. Tomorrow I open a paypal dispute. Never order from them again.
Today[13th april] I check up my account to see whether BG has successfully did my refund. I was surprised, the refund was show up…but early then from what i’ve expected. I thought was 7-14 days process, it was in 3 days[cancel in 1st april and refund show on the 3rd april].
So BG manage refund pretty quickly on my pre-order cancelation. Cancel it bcos I couldn’t hold my addict[flasholic] which supposed to be shipped on 20 april.
If ask whether I’m going to use BG again, I would try another one and this time using paypal. I also had learned that before purchased with BG you need to see the date, the stock and etc, so keep it out of trouble. So far so good for me this time,…
Hm… Ordered today, contacted live chát on bg, promised that it Will bé sent asap cos my birthday… And i gót notif. Email that it was sent… So I Will report… Strange
Losers said they shipped Astrolux FT03 on April 6th 2019 and gave tracking that only says shipping label created, now today they send this;
Dear Banggood customer,
We would like to take this opportunity to thank you for shopping with us.
We are sorry to inform you that your order 619XXX would be delayed 7 business days due to the strict customs inspection in the peak season. The tracking information will be updated in a few days after the order is dispatched.
We hope your understanding and we will deliver your order as soon as possible.
We apologize for any inconvenience caused by this issue and hope for your kind understanding. (HA< HA< stupid American 
)
Should you have any further requests or information about your order, please do not hesitate to contact us.
Best regards,
Banggood Team
Nice Muto, very nice!! 
… 
Yea, that sounds bout right... 
After waiting 60 days (as requested), and some more days (as requested) I have still not received one of my orders. I didn’t opt for shipping insurance so Banggood are telling me I’m SOL. Do I have any recourse via PayPal or is this a lost cause?
do paypal dispute, i did that and now i must wait to april 29th and then paypal will decide… i mean if an order or tracking havent arrived in 50 days almost then its obvious i should get my money back.
so do a dispute and things will hopefully end with your money back.
BG shipping insurance has nothing to do to with it. You paid for goods, they did not arrive.
Forget dealing with BG customer service, too much hard work, they try many tricks to delay you, ask you to jump through hoops all the way. As a last resort, tell BG customer service they have 3 days to refund you otherwise you will make a PP claim. Or just make a claim via PP.
Yeah, I’ve had a few bad experiences with them this year already, really putting me off. Last year I had a faulty A6, got a replacement driver after sending a video. Relatively simple and painless process. This year, same cs rep, completely different story.
I’ve raised a claim and will escalate to a dispute in a few days. As you say, it is pointless speaking with their cs if they are not immediately receptive as they will just keep giving you the run around.
File paypal dispute immediately. The shipper takes your money, they are required to deliver. If there was no insurance, that is Banggood’s fault, not yours. You wouldn’t be able to insure or collect on the insurance even if you wanted to. Only the shipper can do that. If Banggood didn’t want to lose packages, they would require insurance for everything, and charge accordingly not giving customers the choice. Fact is, these chinese companies just swallow the insurance money anyway. They never insure anything even when they charge for it.
Wow,S9 ordered on 4/10, delivered on 4/29. Record time.
wow disputes on paypal takes forever….
12 April 2019Being reviewed by PayPalEstimated resolution date:17 May 2019