Thanks a lot for listening to BLF’s “voice of the customer”. Actually, this is one of many things I really appreciate about Sofirn.
In my humble opinion the D25(S) host is quite useful. Things I would like to see improved would be:
- different emitters and/or optics for left and right LED, e.g. my favourite configuration: red light (XP-E2 deep red 660nm) and white light (LH351D 4.000K 90CRI) with red light behind a 60° TIR lens and white light in an SMO reflector
- better current/temperature regulation
- more sophisticated UI (e.g. doubleclick button to active/cycle red light, single press on or off, hold button to cycle low-med-high)
overhead strap for more stability when attached to one’s head
Hello, Due to a lack of availability, we will not be able to obtain the following item(s) from your order: “Headlamp, 1200 Lumen Rechargeable Head Flashlight with 18650 Battery (Inserted) for Running Camping Hiking Outdoor, Upgraded Version” We’ve canceled the item(s) and apologize for the inconvenience. If you see a charge for the canceled item, we will refund you within 1-2 business days. If you are still interested in purchasing this item, it may be available from other sellers. Please visit the detail page for this item below: http://www.amazon.com/dp/B07NJ9PCJC If you took advantage of a promotional offer when placing this order, this cancellation may affect your order’s eligibility for that offer. If this is the case, please contact customer service: http://www.amazon.com/contact-us?ref=fxm_em_2_4 Sincerely, Customer Service Department
I am so sorry for the inconvenience caused to you. D25S headlamp has arrived at Amazon warehouse, but the inventory has not been updated for the time being. The inventory shown now is shipped from China. I’ll let you know if there’s any latest news. Thank you for your understanding!
Yeah it is a shame. Since you’re in the Philippines though i think they have a shop in shopee(sofirnlight.ph). Avoid paying additional for the handling fee and inconvenience of going to the post office. Unsure if they are connected to Sofirn in any way though but they do sell mostly Sofirn products.
Maybe Barry can clarify if that store is them as well?
Ordered this then Amazon cancelled my order due to lack of stock. Still shows to be in stock. I’m confused. I will need a new code since I used this one already. Unless it can be reset somehow.
The online Shopee/sofirnlight.ph does sell many of the popular Sofirn flashlight models, but the product listing are often late, and some models are not listed there.
Eg. I’ve already received my Sofirn SP70 via ordering directly from AliExpress. But the Sofirnlight.ph Shopee site does not list the Sofirn SP70 yet.
Also, the sofirnlight.ph site does not appear to sell some Sofirn models that are listed on their Sofirn AliExpress shop. But overall, it’s another option for those in the Philippines to have that alternate online store from which to purchase the Sofirn flashlights.
Yes, we contacted Amazon’s customer service department the other day, your orders were cancelled due to a lack of availability. Now it is available, you can purchase it again with the updated code.
Actually, this is one of many things I really appreciate about Sofirn.