My Imalent DX80 caught fire, vented smoke, almost exploded (replacement head arrived)

Yes but at least you die doing something extreme, not holding a flashlight. I think kids and neighbors will laugh they saw us die by flashlight.

They laugh at us anyway.

I can say that used these lights outdoors about 4 times, they worked great when they did, however locking the lights out mechanically twice is what set these things on fire.
I do have a habit of mech. locking out all my soft press/non clicky lights, but none of my other soft press lights ever stopped working or even catch on smoke.
Sad, as this is one the pricier lights I own.

My kids laugh at me until they need a light and then they don’t. But after they’ve used the lights for whatever purpose they’re back to laughing at me again :person_facepalming:

This is how Imalent works their business model also:

You get what you pay for unless it is an Imalent. Then sometimes you get more than you paid for! :smiley:

With Imalent you get good bang for your buck.

Imalent… “We will light you up at night”

That’s a good one. :+1: … A lot of truth in that clip too, on many fronts…. :frowning:

Unless — hey Imalent representatives, do you already know what the problem is with this model of flashlight?

Are you considering a product recall to protect other customers?

It’s amazing how many flashlights from various sellers have been recalled as fire hazards.
You can look this stuff up.

https://www.google.com/search?client=firefox-b-1-d&channel=tus&q=product+recall+hazard+fire+flashlight&oq=&aqs=

That clip shows the truth about recalls for every industry not just cars. It is unfortunate but that’s just how all companies work. Safety comes last, money comes first. Samsung was notorious for trying to silence their customers who reported explosions with the Note 7 and not willing to do anything until the U.S. Consumer Product Safety Commission had to step in and forced them to a recall.

@ SKV89
Well said & true. :+1:

one of the issues in this case for a recall is the cost for Imalent to have people ship back the lights to their head office, which would probably cost as much as the lights costs due to weight & distance.

Imalent… “We will light your house up at night”
With many many lumens of nice warm CRI100 light.

Just change the name to Immolate

Dang, you beat me to it! :laughing:

Who did you contact to get to warranty your light? I’ve sent emails to at least 4 people now with no response. It’s been a lil over a month (more like 2) with no response but from one US distributor. They were only worried if I bought the light from them directly or not. Once they found out it didn’t they quit returning emails. I only asked them who I can contact about a warranty claim. I wasn’t blaming them and tried to be polite as anybody can.

Seems since I won this in gear bests drawing last march instead of buying it nobody cares if I have a working light. I’m about ticked off enough to go back in every forum I ever said anything good about this light and update with the lack of customer service I’m getting.

sales@imalent.com

ask for Shellen

Yep i believe it was that address.

Imagine being a worker in their office, looking nervously at a big box of returned flashlights and hoping nothing explodes …. perhaps their unwillingness to take back the problem model is a legitimate fear of having a bunch of them all in one place.