Fasttech sent a wrong item but denies that

I have had a few items in my cart with them and just dropped the idea.

This is not on you at all and I am not sure why they think they should presume that it is?

Yeah, crossing off Fasttech from my store list for the foreseeable future.

FastWho?? They wouldn’t know customer service if it walked up and bit em in the face.

IF they cant manage to send out correct tint to customers, whats the point having multiple then? it shouldnt be a gamble if u get cool white or not… they suck then.

I just got a response:

I asked them to ship me a NW one.

There’s no need to test, it’s clearly labelled on the box! :person_facepalming:

Oh well, hope you get what you ordered :slight_smile:

lame excuse… even if maker labeled the lights wrong its their responsibilty that customer gets correct tint…

and its obvious on the pic that its a cool white.

Soooooo… rather’n a stinking 2bux, they’re gonna ship you a 2nd light for free?

Damn, wish people’d make that mistake with me more often. :laughing:

Yeah, I bought an “amber LED” light from them a while back and got “warm white” instead.
Basically they don’t know what they’re selling, they’re just passing orders they collect on to whoever’s shipping whatever.

Well, yah, especially if you can get everything from dtp boards, to vape juice, to plant seeds, to naughty s3x t0ys, and all sorts of other stuff, all in the same order. Kinda like Omni Consumer Products…

Glad you got a good resolution. I believe the replies and support from BLF members helped to achieve this resolution - shows the importance of community and sticking up for fellow consumers.

Cool, but no free banana

Best way to earn a prize… unexpectedly. :-D

fasttech support is typically very good, they helped me many times when something didn’t go as planned.

Yeh, whenever I had any issue, there was a US-based place to send the return, they reimbursed me for shipping, and everything went smoothly as silk.

I’m guessing that the uninitiated generally have no idea why anyone would make such a big stink about a slightly different shade of white (whereas we know better :laughing: ), so didn’t want to fling a whole new light his way instead (but eventually did).

Like someone buying medical supplies, if a #5 artery scalpel blade looks almost exactly like a #3C retina scraper, the buyer would be flipping out at getting the wrong item, but the seller who has no idea what the difference is would be scratching his head wondering what’s the big stink, as they look almost exactly alike.

I’ve always had good luck patiently explaining things, even if it takes a few tries to do it. As I mentioned earlier, requiring good color rendition for your job or whatever sounds like a good excuse, and in fact the only reason to require X instead of Y or Z, eventually would sink in and they’d make good.

If not, there’s always paypal or a generic chargeback.

That incident on AX I mentioned, seems to have been resolved in my favor this morning, too. I showed my evidence, everything they asked/required, and AX came through.

Life is good.

At least it was fast-enough shipping to have the bananananana get overripe.

Should that happen, though…

— ~2 overripe banananananas, ’though no brown/mooshy sections, and no attached “strings” (yecch)

— milk to cover

— sprinkling of sugar

Plop the bananananananas into a blender, sprinkle sugar to taste, just cover with milk, blend until smooooooth.

Even if the bananananananas are mealy and squish if you so much as look at them wrong, they’re soooooooo good as a shake.

Some people use honey instead of sugar, but to me the taste is just ever so slightly “off” with honey.

Vanilla extract optional, but I once ruined a batch because the extract was old and disgusting, so now I don’t even bother.

Enjoy. (Somebody send the recipe to Arrow in case that have too many leftover bananananananas.)

I concur completely, bananananana shakes are the bomb no matter how ripe the banananana is… as long as it’s not unripe, of course.

That said, man do I like honey for those things. That “off” taste is exactly why I prefer it over regular sugarcane sugar.

I even use honey in my coffee if I have some stray packets lying about (eg, from 7-11). Nice “coloring” to the flavor, but too much and it just gets nasty.

Depends on the flavor-context, I guess.

I have a dispute on AX right now for a mic boom that doesn’t adjust over 1/2 way up because of some misaligned holes. Of course I opened a dispute, explained it, and showed a video. Apparently they don’t bother reading English when there is a video, because they judged the video invalid because it moved a little. WTF?

Before I had a (single) good experience with FT support. There were troubles. They were humane, we could talk, I had concerns, they had concerns, we worked out something that satisfied both sides.

This time the experience was outragious.

I do believe that public backlash is what made them give a better offer. Really I still feel distaste. I knew what to do to press them. How many others accept the token meant to wipe their tears because they don’t see a better way out?

I really :-D love plátanos (spanish for banana). In Spain we have have handy inland production from the Canary Islands.

Keeping bananas in the fridge prevents them from ripening, at least mostly. So, setting them in the fridge at the exact ripe point is wise advice.

Tip for a nice way to obtain banana or other sort of fruit jelly: freeze the fruit. Water slightly expands on freezing, and of course contracts again while turning liquid. This makes nearly all of the blender's work. Just take out a banana from the freezer and wait for it to defrost. Don't worry if it looks O:) black, that's normal. Peel it, and eat your tasty jelly. Delicious! :-D

:-)