Banggood's 'free gift' deals: Are they real or just a marketing strategy?

With this gifts it is a weird thing. You can not refund them because you wouldn’t get back anything. :confounded: So as long as the main item is delivered Paypal won’t help you.

I wrote some emails to BG and got ‘sincere apologies’ :weary: and the obligatory 300 Banggood points :person_facepalming: , later even 500.

I still don’t get the logic of it, first you offer a 50$ light and then you don’t have at least a crappy 10$ light to replace it and satisfy your customers. It must be all cheating on customers and sales strategies.

It’s a scam tactic to get the sells and the gift either out of stock or never deliver.

Sorry for speaking the truth but I got stung too.

All these “0.01 Blowouts!” and “Pick Your FREE Gift!!” and the like kinda nauseate me whenever I even see them, so I automatically chitcan all the BG emails that I get. Sorry, but it’s just a slap in the face.

Just picture Charlie Brown thinking maybe this time Evil Lucy won’t yank the football out from under him and he won’t end up flat on his ass again. How many times you gotta get burned before you get it banged into yer idiot head that it’s Just Another Nasty Trick?

No thanks.

<insert story about the frog and the scorpion>

Maybe this does not apply to all countries, but the shipping fee for the light I payed for went up the moment I added the “free” light to my basket. It stayed on that new level after I was informed that sadly the “free” light was sold out and they cancelled that part of the order.

Maybe i’am lucky, ordered the MF02 and received the Maeerxu M8 free gift as listed.
No problems with both flashlights and fast delivery.

That’s more than likely unintentional and a flaw of their inventory system.

i got 2 of them (same deal 2 different occasions) without issues as did mostly everyone else, except those that got refunded because they were out of stock despite the website still showing some in stock.

Good to hear that there are people around who actually got the promised gifts! :person_with_crown: Anyone from the last ‘round’ of gifts?

After a few emails from BG it turns out that I will have to be happy with 500 Banggood points. :rage: I will most likely avoid any fake gift deals from them in the future! It is to risky just to buy and hope you are lucky enough to snatch the deal. :cry:

Pay with paypal and tell them you’ll take it up with them if you don’t get what you ordered, they’ll give in real quick and if not, paypal will set things right (which hurts BG)

So you would say this works with ‘gift’ items? Theoretically I didn’t pay anything for the second light, I’m not sure if Paypal can do something here. :expressionless:

I don’t see why not, you bought 2 products for x price, you wouldn’t have bought either product for a higher price.

Bait and switch plain and simple.

This exact thing happened to me; I am still waiting. Currently says backorder. :rage:

I received the Astrolux S43S I ordered a month ago and sent a claim to Paypal about the missing gift. Banggood didn’t answer any more since I told them I would contact Paypal. :smiling_imp:

Now let’s see how it works out. Paypal’s terms of use clearly state that getting less items than ordered is a case where their protection applies.

Does the paypal “invoice” or payment authorization list all the items when you guys buy on banggood or is it one item only?
Not taking sides, was just trying to understand the case where you buy multiple items but only 1 lump sum payment is visible to PP?

When I buy at Gearbest (could be different), pp only gets 1 item on my PP and the entire invoice is the order number.

My payment with Paypal had both items listed, the Astrolux S43S with the price and the Sharp Eagle ‘gift’ for 0.00$. That’s why I applied for a partial refund.

I used to spend a lot with Banggood but not in the past year. Their prices on some newly arrived articles were very good. I was not able to match the prices anywhere else but for things that have been on the market for a long time they are mostly more expensive than I could find elsewhere. They also started charging for shipping for items that had free shipping in the past. It was really annoying to buy half a dozen items and have them hold up the entire order for weeks while one was out of stock. Annoying enough for me to go away.

Here’s a good example without much trying - the OP’s flashlight:
Astrolux S43S flashlight on Banggood $39.95 +$.63 shipping from US warehouse
same light on eBay $35.35 with free shipping from Compton CA

I ordered a Convoy S2+ with a free charger but the free gift never showed up in my order details so there is no way I can open (and win) a dispute. Did the free gift showed up on your order details?

The Banggood gifts are fake.
Ordered Item where the gift was in stock, some day later they send out of Stock mail.

Ignoring my suggestions for alternative solution and closed the case without any answer after 3 days and refund me 0,-$ :person_facepalming: and some useless points.

They are not just yet interessted to make more money as i offered them to buy an expensive Flashlight for the price of an expired coupon.

Well, lesson learned… :slight_smile:

So here is the end of the story:
Paypal stated everything is well, closed the dispute and gave me back nothing. I contacted Banggood again and they gave me 500 points.

I then used all the points I had for a big discount when the Astrolux MF01S was on app only offer. App only offers are great because the discount is good and gets even better when you use Banggood points. 500 points give around 5$ discount.

The problem is solved for me now as I also like my Astrolux S43S very much. :sunglasses: I hope they won’t offer fake gifts any more. :zipper_mouth_face:

Now Maw kin git that opurashun…

I ordered an 18650 case and a gift earphone. After placing my order, the 18650 case ran out, I waited a month and it still ran out. Bangood Customer Service has modified my order for another product of my choice and I will receive it shortly
(at your local post office)