I’ve had to do that before, but made sure it was sold by the manufacturer (Razor scooters in my case), and not an innocent re-seller to get stuck with a dud.
Ethical questions aside, Amazon is not afraid to ban accounts for having too many returns. Other retailers have taken up similar policies as well to curb abuse. Best Buy gained some notoriety from it.
The standards used to determine what constitutes abuse are state secrets, but seemingly reasonable consumers with justifiable cases have been caught in the net.
It’s important to remember that return privileges are generally just that, and not compulsory. Store A takes returns because Store B does, and they are in competition.
i have found though, that aliexpress is almost always on the buyer’s side
if something is wrong, they usually give you a refund and you do not have to send it back to the original vendor
it is also not up to the vendor, ali takes it back from them somehow, after they give you the refund
and since i only order free-shipping things, i don;t lose that part
\
it does help to send them pictures or videos
but if the problem is not photographable (or it never arrived) they understand that too
99% of what i order from them arrives.
10% of it is junk , but that is because i was trying something really cheap, i don;t ‘return’ things unless they are just defective
anyway, i don;t do banggood and fasttech and all those guys any more
wle
What if you’d take a marker, black out “Manker”, write “UTorch” with white-out or something, and see if they’d fix it?
I haven’t had any issues with my Manker lights except one that was received defective upon arrival. They took it back and gave me my money back without any issues.
I do regularly buy from China, and I would always prepare a nicely worded response pointing out how dumb paying postage to return defective product was. Since the postage of both buyers and sellers combined would usually added up to the same amount of the product’s value.
Can i get a copy of that in case I have to go through this again? Maybe it’ll work next time
button at skilhunt s2 pro chipped off. sent it to China, they soldered it, and resent to me. good and quick responce
head at one Fenix burned (non warranty situation - car charger blew up). nevertheless, i sent them pic and they sent replace one.
haikelight sc26 led died out of sudden. it`s been like 3 months i try to get replace from official store. they "yes, i will send it" time after time. and haikelight rep here at BLF doesnt reply at all
Not the exact wording but here’s the conversation that is edited to fit the context.
Then the Chinese dude was like screw it, I better send you the whole thing without bothering with the returns.
As always, your mileage may vary.
Exactly. I had an absolute headache with Lumintop, so much so that it became comedic. Nitecore on the other hand - better than some customer service I’ve had from some native UK companies.
My e11 has been going strong for 2 1/2 years. I have noticed, that too much Vaseline on the threads will cause it to not turn on. The damn thing came with ZERO grease on the threads in the first place. When I first unscrewed it, it sounded like there was sand in the threads (all three sections). NOT cool. So I cleaned and then applied. THEN, I started having the switching on problem. Removed some, and was back to normal. Course, using silicone/dialectric grease would solve this.
if you can order from aliexpress, they have a pretty good refund return policy
usually you just take a picture of something related to the problem
file their report
and ali refunds your money==usually no actual return necessary
they deal with the vendor
wle
Every time an Aliexpress vendor sent me the wrong merchandise, in order to get a refund, Aliexpress required me to return the item at my expense using a shipping method with a tracking number. Return shipping often cost nearly as much, or more, than the purchase price. Plus, when sent by First Class or Priority Mail, USPS tracking numbers don’t work inside China so good luck proving the package was delivered to the merchant. When an Aliexpress vendor sent me a very different (and lower quality) type of coat than what they advertised, the cheapest return shipping method I could find with a tracking number cost over $55.
And there was me thinking about ordering my 4th Manker when I found this thread.
I have 2 E11’s, one I gave to my daughter for when she was working late, the other I ordered a nchia emitter and fitted it and with the warmer colour combined with the runtime / lumens is one of may favourite torches.
I was going to buy another E11 as I like it so much as a spare in case the other ever broke but maybe this thread has put me off, shame as I like my T01 ii as a great little pocket thrower as well.
I had a bit of a problem with manker (oops nearly put a W ) when I ordered a light with a warm led & they sent me cool white , I had a bit of a job trying to persuade them to take it back & resend what I ordered ,in the end I sent it back & got a refund through PayPal & got Paypal to cover the shipping , I won’t buy from them again.
Well, here’s the follow up: 7 months later they sent the parts and none of them work
well not as bad as Haikelite.
Been waiting for driver replacement well over a year now hahah.
never again.
Anybody happen to know of a red filter, that will fit the Manker e11?
Such a shame as they have some decent lights … didn’t they used to make the BLF A6 and then they stopped when Bangood tried to knock them down on price and they felt they couldn’t retain the level of quality at what they were prepared to pay them so declined.