I just figured out you can cancel from the IOS application; not sure about Android. Select the order, and the bottom there is a “Remove” button. I’ll see how that works.
I’ve placed three separate orders with banggood only to cancel them and request refunds. Seems like each time I try to order something(even though the website says, “ships in 5-7 days) it will take two weeks before anything happens. The last two orders were on backorder and not scheduled to shipped for multiple weeks after I emailed them about the orders. Never again will I order from banggood, I’ll just pay a few bucks more and order elsewhere. The little bit I’d save isn’t worth my time or the hassle trying to do business with them imo.
But the SST-40 5000 K with battery was still in stock and was shipped for other people days after I had ordered. Now that I get one via my friend I’ll wait several weeks for my open order. Maybe it will be shipped eventually or they contact me or something else happens.
I just had to go through this again with Banggood. Ordered a Sofirn SP10S, which said it would take twelve days to process. I waited two weeks before contacting them. First they said it was out of stock. So I said I wanted a refund. Then they said if I waited five more days, it’d ship. I told them I did not want to wait and wanted a refund. Then they told me the order was already confirmed so it was too late for a refund. I gave up with them, contacted paypal, and had my refund by the end of the next day.
This year, I’ve placed 12 orders from Banggood.
7 of my orders were received.
1 order is in shipping- 7 weeks and counting, so far.
4 orders were refunded, never shipped by Banggood.
This odyssey came to an end. Today I received an answer and a shipping notification.
Meanwhile I assume that a plus sign in the email address (something+foo@…) is an issue for some parts of Banggood’s system. It works fine for registration, sending emails etc. but fails in a particular step in the order process. Google understands this format as an email alias address. I use a different alias for every site so that I can trace back leaked email addresses (and block unwanted mails easily).
Got the FT03 SST-40 5000 K today! Charged the battery, switched it on in turbo, got a short flicker for less than a second and now the LED is dead. Just a very dim glow when it is switched on. The backlight LED of the switch works fine and the switch behaves normal. It’s just the dead SST-40 (but why does it still glow?). Probably bad product design and just too much current for this LED.
I don’t have any protected 26650. Also I have not checked anything that would require disassembling yet, because I am waiting for a response from Banggood. If they decide that I will get my money back and do not have to send the flashlight back, I will disassemble it and check everything.