'CustomLites' Customer Service is significantly below average.
Their email replies are not helpful, but are defensive.
The use of vulgarity in their email replies is entirely un-professional.
'CustomLites' Customer Service is significantly below average.
Their email replies are not helpful, but are defensive.
The use of vulgarity in their email replies is entirely un-professional.
Never heard of them before and quite glad about it.
You will get a way better CS for a 15$ Convoy light 10 years after your purchase…
Yes, Simon from the Convoy Store is definitely #1!
You covered that info fully in your other thread, why start a new one?
First thread was asking for repair advice-
Second thread is (Budget?) Dealer Experiences.
Customlites = Nailbender who used to build custom P60 dropins on CPF
I’ve emailed custom lites a few times. While they didn’t set any customer service world records they were totally fine. What happened?
Apparently was his batteries, problem solved