Could you mention those websites?
I just use the tracking details in AliExpress, but it usually doesn’t get updated past when it first lands in the destination country.
They are marking with fake shipping numbers before the auto-cancel (if unable to ship within a few days). Otherwise the auto cancel will affect their store ratinf.
The problems is that nothing is shipped, theres no updates of it being accepted by the carrier nor does the tracking number exist on the carriers site.
This also prevents you from cancelling the order, which should have been auto cancelled the moment they failed to actually ship
Its an old aliexpress trick used by dishonest sellers
Even mentioning the above results in sofirns CS refusing to talk to you about yr order
And what’s the problem? Either wait for it to arrive within the ETA or you can open an AliExpress dispute later. Why would you want to cancel the order because of this?
The simple fact is that folks are being given fake tracking numbers by sofirn
Here is a SOFIRN SELLER from their group page
I have not had any problems with Sofirn. My own assumption for my 11-11 Sofirn order is the number provided is an internal tracking number - because I just received notice from USPS that my items are now in the US and soon to be on my door step. I have two separate orders coming from Sofirn and both are making their way. Another none BLF item is not scheduled to arrive until just before the New Year. It takes a while to get items from China and that is clearly stated when you order - usually 2-4 weeks, most often 2-3 weeks.
Because is dishonest to assign fake tracking numbers and also dishonest to orders you cant fulfill and leave the customer hanging thinking its going to be sent within a reasonable time
Lumintop or even liitokala for example had stuff that were sold out during 11.11 and you couldnt order, rather than sell stuff that wasnt in stock
17track is a good one. Some other good tracking sites have been mentioned on BLF, but I can’t remember them off hand.
So either you receive it on time, or you get your goodies for free. Is that such a bad deal?
Does anyone order stuff from China expecting quick delivery? I’m used to 3-6 weeks wait, and if I get it in 2 weeks, that’s a surprise.
If you need guaranteed deliveries, check out Fedex International Priority Weekend delivery or equivalent. I was shocked that a company sent me an item from 4000km away, delivered in 24 hours on a Saturday. But it probably cost them $100.
Yeah folks are definately not getting free goods if they dont arrive in time
https://www.reddit.com/r/flashlight/comments/e2e0xy/trying_to_figure_out_if_sofirn_has_lost_my/
Hell they may not even be able to cancel
I have 8 Sofirn lights and they all work reliably. I bought them through Amazon, AliExpress, and most recently through eBay; obviously the shipments from Asia took a few weeks to arrive. I have emailed Sofirn customer service on several occasions with questions; they have always emailed me back within 24 hours, their responses courteous and to the point.
Thanks, JasonWW, 17track shows “International item has left originating country and is en route…” on 2019-11-21 but nothing since.
Bearbreeder, what does 17track show for you? If people don’t receive their order at all, that’s a different story…
Here is another
“I ordered a blfs36 on October 20. Messaged them as few days ago saying wtf. They said “dear it’s been out of stock. We will ship next week “
Do not order from them spend 10% more and get from amazon.”
As said in summary they are selling OUT OF STOCK items and not telling you …
Personally I don’t care about their inventory status as long as they fulfil their contract to me. Meanwhile some patience doesn’t hurt.
But speaking of stock, I noticed on 11.11 that they were playing with the stock numbers to consistently show low stock, and when I thought it would be gone, more would “appear”. So who knows what they’re up to…
You are doing exactly what you are implying the original poster has done. You are making assumptions and throwing around terms like ‘knee jerk’ & ‘false accusation’ despite not having actual knowledge of the specific situation. I understand you are trying to help, but your tendency to insert yourself in situations is at times counterproductive.
Edit: I was originally adding my current experience here but others continued to post so I moved it to a new post…
Note that this “tracking number” was supposed to be generated 10 DAYS AGO, and is supposed to be ePacket
Also note that all my other 11.11 good shipped via the same shipping methods have updated tracking numbers that exist
Ok that’s weird. If you don’t get it by the delivery date, I’d expect you’d get a refund. Though I’d be miffed about the interest-free loan.
Do the other orders’ tracking numbers show up on CanadaPost?
They are christmas gifts, right before the auto cancel deadline i messaged sofirn and ASKED THEM if they needed more time which i was willing to extend
I also pointed out that i needed to cancel the order if they couldnt filfill it in reasonable time
Next thing you know right before the autocancel deadline, everyones orders were suddenly marked as “shipped”
When its “shipped” you take them at their face value assuming that the carrier will pick it up soon
Turns out its a fake tracking number
I have already had my lumintops delivered and ALL the others are tracking properly … something like 8 seperate orders
Ok, well thanks for reporting. Curious to see how this plays out. The internet is not kind to sketchy practices.
If you check my post history you will see that i am a BIG FAN of sofirn lights up to this point
Especially the sc31b which i believe is the best beginner light
Sofirn, if you are listening, DONT play these stupid games on aliexpress
You are the first store ive seen actually generate FAKE tracking numbers to prevent auto cancel and stop the customer from cancelling their order
DONT say its shipped when it isnt, and DONT sell items you dont have in stock
You cant do this on amazon (when they fufill it), why do this here???
Dont think your customers wont notice or speak up about it
Oh and please cancel my order, ive lost all confidence in sofirn