they definitely don’t have the same support. Here’s what I got :
“Unfortunately, we are not able to reapply this credit as it is only able to be applied to new accounts with a first order. That said, please just keep the flashlight you did receive as an apology from us. I have issued a full refund to your original payment method. You should see this reflected on your statement within 2 to 5 business days, depending on your financial institution.”
I remove everything I’ve said bad about drop, but if I had the same response as some other (return to get refund, get only $10 and loose your $20 from first order ) I would be pissed.