Positive Comments about Neal Zhang owner of Neals Gadgets

I placed two orders, 8/25 and 8/27. One came yesterday, the other today. Very very good.

Glad to hear an astounding review and comment for Neal… I believe all of us have a great dealing with in different ways positively. My experience with him being a new buyer and new member of BLF, he is very patient in answering every queries night and day whenever he is “online in the messenger” and even offer a better product….

He even posted the shipping details n your account once the payment and shipping info was concluded and updated whenever you make a follow up. … delayed deliveries might not his fault.so don’t blame Neal for this.

Honestly, to anybody…. don’t be jealous because aside of given you discounts and he also gives freebies….

Thank you very much Neal for having like you in this kind of business…. I know you are a busy person and even sundays you still have time to attend with your client’s queires…

Again Neal more power goodluck.

Worst seller ever in my opinion.Ordered An fw3a 19/8 and still not shipped.He also doesn’t answer questions through different channels(email,messenger,paypal,…)
I’ve opened claim at paypal, the only thing left…

I wanted to add my 2 bobs worth here about Neales Gadgets preparedness to go the extra yard. I bought a relatively inexpensive key chain light that ‘carked it’ within 3 months. After several email exchanges, Neal offered to send me an upgraded version at no extra cost. Naturally,I was most appreciative, and feel that his business acumen and generosity need to be acknowledged and recorded. :+1:

I’ve been happy with my experience to date ordering a variety of things from Neal.

I have one question — what does “unfulfilled” mean as an order status?
I’m guessing it means not shipped yet.

I only ordered one time from Neals in November, and the order shipped out very quickly, got it in my mail within 8 days which is unheard of from all the years ordering from China. Received exactly what ordered. I didn’t have to communicate with Neal before or after the sale so can’t comment on that.

I ordered a Lumintop FW1 Pro on December 23.
It is in my hands today, Dec 30
NO COMPLAINTS

OK, marking the start of a test.

I had ordered

And just got the box, with a very blue-white emitter that can’t be 3D, must be the 1A.

Email sent. Clock started.

I’ve had problems with neal.

“This belongs to the other thread”!

Right?

Ok , I know, some of you will think I found the wrong thread . I have had a lot of dealings with Neal, both him sending to me and me sending to him. I could probably write a fairly lengthy book on the number of things gone wrong , but I will say he keeps trying… I mean that his intentions remain good and he doesn’t quit, so surely he’ll get the hang of it soon. As a token of my confidence in this I just ordered from him again. Not gonna sweat timings and will expect to get the semi-odd item I ordered…

The question here is, what are the markings on the box?
Because Neal is not the manufacturer. He is a reseller. If the maker put the wrong light in the box that is NOT his fault.

KawiBoy1428 order History
Order Date Payment Status Fulfillment Status Total
Jan 07, 2020 Paid
$35.00 USD
Oct 23, 2019 Paid
$80.81 USD
Oct 16, 2019 Paid
$24.79 USD
Aug 28, 2019 Paid
$46.00 USD
Aug 09, 2019 Paid
$157.94 USD
Jun 13, 2019 partially_refunded
$80.00 USD
May 24, 2019 Paid
$73.36 USD
May 11, 2019 Paid
$39.96 USD
Apr 27, 2019 Paid
$81.94 USD
Nov 11, 2018 Paid
$65.00 USD
Account Details

Only been dealing with Neal’s Gadget’s for just over 1 yearZero Issue’s

I had a good experience with NG. I ordered a nightwatch + 40t from ng. Everything went fine; think it took ~3-6 weeks for the light to arrive, within my expectations.

I emailed him a couple days after originally ordering, asking to cancel the battery, but didn’t get an answer & received + paid for the battery in the end. No big deal, I didn’t really expect the cancellation to happen anyway. I had just ordered other batteries and it just became redundant. I think buyers should fulfill their obligation to pay for all items ordered anyway.

Overall a fine experience, and I will order from ng again. A suggestion would be to hire someone for customer service, but I assume his business does not allow for that.

Yes you’re right, I’m just making a point about people posting wrongly in the other thread.

Reddit will probably listen to you

So you’re saying blf won’t ?
Don’t tell me , let me guess you’ve not had a problem ?

I ordered the SBT90.2 on 01/07 and it arrived ~01/18 safe and sound, boxed and well packaged. Thanks Neal, this is my 2nd order and both were satisfactory. This one looks like it came from a California warehouse which explains the fast s/h.

I got a box with no markings on it, and the blue-white emitters on the light.

What markings should have been expected on the box, for me to get the warmer emitters I ordered?

3 Weeks, no response yet.

Thanks Neal.
I ordered a GT90 . Took 6 days to my front door and looks to be in perfect shape.
Thanks again to Neal.