I talked to Neal today, he said that he replied to all emails.
He has been doing better recently for me anyways, normally takes a few days but he has been getting back to me within a week in most cases. Not ideal by any means but for a newlywed Dad running a 1 man shop international business, I can’t say I can judge him too hard.
Anyone going into this should indeed be aware that there will more then likely be delays in communication from him and possibly shipping, although thus far he seems to be shipping them out basically as fast as lumintop gets them to him.
I have felt like that since I first got into flashlights over 10 years ago. I managed to break away from them for awhile, but they just keep pulling me back in…
Update: Neal just let me know that the factory went on vacation for the China New years celebration this weekend, so all orders will be delayed until after the factory opens back up. He did not have an exact date but based on past experiences I expect end of Jan or early Feb to be when things start moving again.
Good news, Neal just had a final shipment of assembled GT90’s from before the factory closed show up, he thinks it will be enough to complete most of the existing orders right now. He said there is another package from lumintop that is supposed to be delivered tomorrow but he is not sure what is in it.