I understand that things are hectic with celebration as well as the virus thing, but the address shouldn’t be an issue as I’ve ordered from him multiple times in the past via the same address.
I am not saying that is the problem, but it is a possible problem. There are dozens of reasons it could be sent back, this is just the most common. Something like a damaged label, or the printer running low on toner and the label not being able to be scanned properly are other possible reasons. Impossible to know until it gets back to Neal.
Also keep in mind that Neal himself does not actually ship the packages, he just provides the shipping information to an exporter that then takes care of getting the packages out of the country (aka, a company that is “close” to the country leadership and thus doesn’t have miles of red tape or flat out not allowed to do many things).
Don’t worry, you will get the light, the only question is when. At this point I would expect delays.
True enough, It’s just my mind goes to the worst possible outcome when the “plan” deviates from its course ever slightly but then again it could be my OCD going into overdrive.
Yeah, don’t worry about it, you will get your light at some point, it just might take some time.
My rule of thumb is I don’t even check tracking or think about orders from china for a month after ordering. Really reduces the stress levels.
My tracking updated to the same status as yours, but I wasn’t sure what it meant either. Not a long-time forum member but have read enough to not be overly concerned at this time. I know I’ll get it eventually due to the many different circumstances in China now.
Hi Ace,
I have a GT90 that is acting a bit strange. When power is connected it turns on. Not full power but on fairly bright. Most of the time the switch has no effect. When it does the switch being pressed actually cuts it off if you hold it down. I took the top of the head off and disconnected the wires etc too look for shorts and don’t see any. I’m thinking it may be a problem with the driver because I get continuity from the outer rim of the board to the LED - wire pads. The drivers I’m used to working with don’t do that, but is that normal for this board?
No, it should act like the GT70 driver, it is the GT70 driver adjusted to work with 3V.
That is very strange, sounds like a short on the driver. I would look the driver over careful for a short.
Also as an update to the thread, I have not gotten any official updates but I know that the China government has prevented people from going back to work for a bit longer due to the virus, so I expect more delays.
I think I just ordered one… looks confirmed
WHELP, I contacted DHL and after a bit of escalating up the chain they confirmed that my “package” which neal sent was returned to him apparently and I messaged neal but no reply though it does indicate he had read my message over the last 4 days so I don’t know what else to do…… seller knows of the issue and READ the messages but doesnt reply and DHL and tracking number claimed it was returned to neal………
Was it batteries included? Maybe that was the reason not sure where u live but today many countries has strick battery rules… if only he could respond atleast no wonder people then say negative things… i mean he makes money he needs to step up his communication or more will stop buying from him.
I’m in the U.S. and my order also says returned to shipper. Being the noob to this at the time I ordered mine with batteries, not knowing that can cause issues with shipping. 
Batteries were included, but from Canada and dont have restriction bans on batteries as far as I know and for the last 10-12~ orders from china all contained batteries in shipment……
I’ve also ordered in the past a GT70 from neal with batteries no issue getting shipped….
Buy your batteries locally instead if u can, my bet until Neal clears up it was because of that it was rejected… DHL must be very strict then on these type of batteries.
You know what would be nice, if lumintop made a GT version but the size the FT03 but maybe a little bigger. 21700 with the 90 LED. I’d buy a couple of those
Yeah its been suggested something smaller then blf gt but bigger then mini…
Mine was delivered to Canada, with batteries, without issue.
Batteries should be OK, but might require additional paperwork, which means more to go wrong.
Also the Corona virus outbreak could be an issue. And are the protests in Hong Kong still ongoing?
Mine was delivered without issues (usa also) with batteries.
Plus shipping only took 4 days from when I first received my light has been shipped email.
It was my first light bought from here also.
Thanks again to all involved. The gt90 is a great little light.
After reading about another member who ordered theirs with batteries almost a week after I did and got it already, I emailed Neal who replied quickly and said he’d get it shipped back out. Don’t know how long that will take and it seemed he wasn’t aware it had been returned. I guess I’ll be surprised one day when I get home 
Sorry, I didn’t get emails about this thread for some reason. Just got word that the lumintop factory is only working at about 40% staff right now and the factory that makes the reflectors is not yet open. So still some delays going on.
Seems that it is a widespread issue in China where a lot of factory workers simply are not returning to work after the virus scare / holiday.
Far as the returned packages, I sent Neal a message asking about these and he confirmed it is the batteries that was the issue.
Customs does random checks and if they find them, the package is almost assuredly going to be refused. Almost all airlines will not carry batteries without jumping through a lot of hoops and permits etc. Most of these are simply not possible for someone like Neal to get.
He said he will be reshipping the lights as soon as possible. Some are stuck in Hong kong and he will have to send a new light as it will take some time for them to get back to him. He is waiting on lumintop for more lights right now.
They only have 10 reflectors left so they will be stuck waiting on the reflector factory to open up after that.