Tech Ingredients Thermal Epoxy (tested better than store bought)

Flashlight Modding and DIY Parts
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This channel is one of my favorite channel, very underrated for the quality and information they shared. DIY at it’s finest.
Please support him so he continues making more of these.

Our Thermal Epoxy vs Store-bought

[Clemence]

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Wow. Thanks for this. That was an immediate subscribe for me. He’s very articulate and explains things efficiently and effectively. He must be a professor or an educator.

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Yes he is. He mentioned it somewhere in one of his videos. I wish he’s my neighbor

[Clemence]

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Thank you Clemence, this man is a great educator.

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Thanks though I expected to see more details like what’s the final conductivity and what did they compare against.

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There have been others that made their own concoction of thermal greases for flashlights: saabluster of OMG (One Stop Throw Shop), designer/seller of the DEFT-X, and others. He had pretty good thermal imaging showing the effectiveness of his home brew greases.

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I believe Vinz as well.

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Where’s the link to purchase some of his thermal epoxy?

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Thanks JamesB!

Wonder why there wasn’t any sales tax added. Even AE collects it.

Huh.

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+1

Thanks Clemence

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Well, a few weeks ago he blew up a bunch of Brown’s gas balloons and probably gave some neighbors heart attacks, so be careful what you wish for :wink: .

The fact that he’s older, male, and uses technical language probably hurts the channel somewhat, but this is probably my favorite channel over the past couple of years. His son apparently does the camera and editing work, but they’ve covered everything from making bourbon to building soundproof rooms. As a obsessive generalist myself, I’m addicted :slight_smile: .

I’ve watched many channels over the years and what every man his age needs is a young daughter to take over as host and watch the views jump from 200 to 2,000,000 virtually overnight :frowning: . This guy has a college-aged son, so he’s pretty much screwed :wink: .

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You got to be kidding me. This guy has 355K subscribers. That is MORE subcribers than the total subscriber count of all flashlight youtubers combined. If he had a young busty girl do these videos, the credibility of the video content would immediately go away and I doubt tech nerds would take the content seriously.

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I would...

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LOL

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Anybody else here who ordered his thermal epoxy from Tech Ingredients ever receive theirs?

Been ten days now and mine still hasn’t even shipped. :rage:

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Very educational.
Thanks Clemence !

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I was about to but then i came back and saw your post....

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This is disappointing and perhaps suggests that they were overwhelmed with demand or something, but they seem to be good people and will almost certainly do the right thing. This product wasn’t intended to meet a life-or-death deadline :wink: .

One thing that many people forget is that any sort of boutique store may involve looong wait times and communication delays. Small, online businesses are almost always working at the wrong scale and are either desperate to get rid of expensive inventory or swamped with orders they can’t fulfill. Their reaction to problems is what matters. In my opinion, such businesses should:

  • Stop taking orders once it becomes apparent that there’s an issue with either fulfillment or satisfaction! This must be one of the first steps, yet most businesses see it as a last resort. I’ve seen this mistake made over and over again with boutique businesses run by good people and everyone suffers.
  • Communicate, even if this involves mass e-mail to all customers or a notice banner on your website. Tell your customers the nature of the problem and a conservative estimate of when it will be resolved. If you expect to ship in a week, tell customers 1-2 weeks and then update them if that situation changes for the worse. Daily updates are overkill, but weekly updates are the minimum.
  • Give bad news sooner than good news. If further problems seem likely, inform customers today. If solutions arise, inform customers only when absolutely certain or in-hand. As a corollary, do not make a perpetual string of excuses. You either have a plan and time estimate for resolving the issue or you don’t. Most customers will accept 1 excuse for a problem; any more will destroy your credibility. In such cases…
  • Offer full refunds to any and all customers who don’t wish to wait for resolution. These customers are already unsatisfied, so it’s best to get them taken care of now rather than to have them getting angrier and angrier over time. Once angry, no resolution will be sufficient to calm them.
  • Take a loss on shipping for orders that are already past due. If customers were told shipments would occur a week ago, spring for faster shipping. If that’s not practical, give the customer something extra; a show of appreciation like a free accessory or other reasonable, but valuable, token. If your business can’t afford to absorb this expense, you likely need to rethink your model.

Going silent, even if you are working 18-hour days in the background to fulfill orders and satisfy customers, will kill your business. Whatever else you do, keep communicating.

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