According to the website, Standard Shipping is 5 - 8 business days. Been two weeks now and still neither any word regarding shipping or response to my email inquiry; guess I’ll have to open a PP dispute.
Have no idea whether the fault is that of the supplier or the vendor, but epoxy both their houses!
Damn
BTW guys, this is something that I’ve done a looong time ago when I was still experimenting a lot in chemistry. I’m really happy that a popular Youtuber actually covered it.
Here’s my recipe for it, a bit different though, as it’s a bit more DIY:
1. Pure copper powder. Electrolytically made copper powder is recommended, as it is extremely pure. It’s actually really easy to make if you have the necessary materials, like muriatic acid, water, and some copper electrodes that have the largest surface area possible.
2. Graphite powder. For this, I just opened up a carbon D cell, sharpened the graphite electrode, cleaned it in water, and then let it dry. Do the two last steps twice.
3. Silicone. Has the advantage of being much less sticky than epoxy, while being less resistant overall of course. A big advantage to me.
If you have any questions, just ask. I don’t remember everything, but I think I can help you people out.
He’s great at creating one-off demonstrations. But he’s not equipped to scale up to business level with anything he does.
Keep hanging in there though, he will probably get your order shipped someday. He seems to be a friendly guy.
It’s been two weeks now. Again, shipping was supposed to take 5-8 business days. No response to my email either.
Says has been in business since 2013; my order is only #10079 so doesn’t seem like they’re swamped, just incompetent.
Needed the epoxy for a project, can’t wait any longer. Will be filing a dispute with PayPal. :rage:
It’s absolutely fine to file a dispute and get your money back as they didn’t fulfill their obligations. Doesn’t have to be done in anger, though I certainly understand the frustration and disappointment. They should read my post 
.
Yea, about that order #10079… It’s a common with invoices and checks to not begin at #1. Starting at 1000 (or in this case, 10000) looks more professional. You are likely order #79 since he started selling PCs in 2013. I think until now a custom PC was all he sold.
Anyway, I understand your frustration, but he likely had no inventory and you are waiting for him to get supplies from China. He would have no idea how long delivery would take, so he ignores your emails. (Not OK, but that’s what non-business people do).
I would expect your order will take 30-40 days before it ships. 30 days for his supplies to arrive, 10 days to make and package your order. Remember, Paypal allows up to 6 months for disputes to be filed, so no rush.
In your case I would POLITELY tell him you are disappointed and want to cancel your order. No need to stab him with a PayPal dispute.
Well what galls me is that on their website they brag about their great customer service and invite inquiries but then don’t fulfill the order within their own stated time frame or respond to emails.
Huh, if they don’t respond to emails then what other recourse have I other than to contact PayPal? Needed the product within the time frame stated on the site and will have no use for it at a later date. And it’s not like I’ve been at all impolite in my correspondence, au contraire — am not quite as stupid as I look.
Please email him asking to cancel the order and refund you. Allow him at least 5 days to read it and take action. After that, PP dispute will still be waiting for you.
Asked last Monday to either provide me with an estimated delivery window or else please refund my purchase but have not heard back. Will wait another ten business days before contacting PayPal so as to have a stronger case.
It’s been quite a few days since the last update. I was wondering how this situation was going for you, andychrist?
Order still has not shipped, nor any word from TI.
One more week before I contact PayPal.
A super great video but a super bad communication by them.
Hope a reply comes before the week is up.
That sucks. You have been plenty patient. File that PP claim without guilt.
Thanks Clemence for the link 
+1. I like the guy and his channel, but there’s no excuse for running your business poorly. If you want to sell something, then do it right. Everyone here now knows about these experiences.
I wrote to them the other day and very politely told them that they were developing a poor reputation within online communities that might otherwise be a prime source of customers. BLF is a very desirable market for niche products and services, so this is their loss.
Well whadda you know, it actually shipped today.
Received tracking info via email from both TI and PP simultaneously.
But logging into my account on their site and selecting Track Order just brings up:
Shipping Information
Standard Shipping
I hope you get it with no further issues, but it’s still disappointing that they offered zero communication and that it’s arriving too late for your project.
Hey, only 26 days from ordering until projected delivery, better than Banggood.
Actually put off the project, which was installing man of light’s copper heatsink cover plates into my pair of Astrolux MF01 Minis, as their sole use to me is as bike lights and the advent of spring and Daylight Saving Time meant I’m no longer riding home in the dark. Will be nice though to have them working right when the weather gets warmer and am spending more time out at night. 