Help!! I have an LED light....

Wow, that dent looks pretty bad.

I don't know if that's fixable.

If you paid with PayPal or a credit card, you may be able to get your money back.

Meow.

Because I spent $25 on it and they won’t refund it… their saying it’s been 30 days since the order so they can’t, even though I received it this morning.

I used my credit card, they won’t refund me… ive tried… thank you tho I just wanted to know if was even worth a shot since it cost me almost $30, I’m not worried about breaking it either

you could try just grinding off all the bent parts, there is probably enough other thread left to catch and hold the socket.

Dispute with CC rather than vendor

First, who’s “they”? damagedlightbulbs.com?

Second, the CC would be pretty crappy if you explain you just got the package (tracking #?) and the bulb’s so damaged, and they still won’t do a chargeback.

Third, yeah, you can probably dremel off the crushed threads as little as possible. Oddly, where they’re crushed, you can probably crush/flatten them some more to clear the threads of the socket.

You payed an awful lot of money for just one (damaged) bulb.
Shipping was slow, and so the warranty has expired?

I would advise NOT to try to bend something more/further in order to make it fit.
I mean: one bulb looks quite harmless. But there is also the fixture to consider.
And that is part of your house. If something bad happens, you might not be insured.

If it’s a company from far-far-away, they probably won’t give a d*,
but if it is a US company, I would start some sort of “charme offensive” on social media.
Hoping they will sort it out in order to get some rest and peace.

why was one light bulb $25?

that one looks like one from the dollar store….

anyway, i can;t answer anything - these other questions are bugging me

It cost $25 because it’s a Bluetooth LED light with a remote. The cc won’t refund me. I got it as a gift for my younger brother but it came damaged. I ordered a new light, i just didn’t want to throw it away without trying something.

Yeah it wasn’t from the US. It cost so much because it’s a Bluetooth LED bulb with a remote to change the colours. I got it as a gift but it came damaged and the company won’t reply to me and the cc can’t do anything. The bulb was just goona go in a crappy lamp anyways just for a small bedroom light

The damage looks pretty bad. I don’t think you can grind or file the damage out since those screw threads are probably thin sheet metal. It’s probably toast.

That said, since it’s probably toast anyways, you might as well try disassembling it. If you can manage to remove the screw threads perhaps you can replace them with new threads from the cheapest available light bulb.

You usually have 60-90 days to file a dispute. “we can’t do anything” doesn’t sounds like a proper answer… at the least a process should be started and then later denied.
I’m not going to say i’ve had a crazy number of damaged goods to dispute but i’ve buying things online for 20 years now and haven’t lost a cent paying for something defective/damaged.

-jp9mm aka ‘let me speak to your manager’

I wondered about the price too until you explained it being a Smart LED bulb. Too bad you picked a really crappy seller. Here in the US you can buy a similar bulb “Wifi Smart LED light Bulb 11W RGBW Dimmable for Alexa/Google Home Voice Control” with domestic shipping and have it in about a week for $16. There are lots of them that are controlled by a mini-RF controller for far less than that - no cell phone needed. 2x Disco Party Lights Strobe LED Dj Ball Sound Activated Bulb Dance Stage Lamps 796914179603 | eBay

I would try to rebend the metal, first, and then try filing it if that fails.

Then do NOT screw it into a permanent fixture as you may never get it out again.

Instead look for a “bulb extender” at the hardware store — it’s just a female socket on one side of a short tube and a male thread on the other end.
You can force the bulb into that and may well jam it, but it won’t end up stuck in a fixture socket.

Try this: use a screwdriver with the diameter the same as the bulb tread diameter and smooth out the tread by applying pressure while guiding the screwdriver from one end of the tread to the end of the tread. Repeat this multiple times until you're able to get it as straight as you can. Apply some Vaseline to the tread and screw it in a spare bulb socket. The female bulb socket will straighten it further. HTH

https://ibb.co/tbnz0yf

Sorry, but it is not fixable. Use PayPal for online purchases so you can get your money back. Take pictures or video when opening packages for your protection. I would not attempt to repair it with that much damage. The internal connections can short and catch fire.

Yeah I live in Canada and there’s no good canadian LED light stores that have the remotes for them… it was a gift for someone but I already re ordered new lights off a different website… half the places don’t ship to Canada and half the EBay items don’t

That sounds like a common store policy, but the manufacturer warranty may be longer. You could try contacting the manufacturer to see if it is covered under warranty.

However, based on the other details you shared, I am inclined to think that disputing the charge with your credit card company may be the best option, especially if you have tracking info showing it just arrived.

I would do that before trying to fix it, so there is no credible contention that the damage was caused by you. I think I could straighten the threads out enough by bending like tammap suggested, and maybe some filing, but it won’t be like new.