Rating: Kaidomain.com

I made the mistake of ordering an item without creating an account first. Am I screwed? I clicked the contact us link and it takes you to a login area.

Naaah, i did it a few times... no problems whatsoever. You will not get KD points if anything... whats the use of them anyway?

If you have the order number with you you can make an account, contact the customer service and cancel your order. I did this once without logging into my account and the order was missing. Fortunately I had my order number and contacting them solved the problem in no more than half an hour. They cancelled my order and, I made it again with my account.

I did that ones. I got the items within the normal time. Could not follow the progress though.

Thanks guys!

Another pro from this people, today i receive a paypal notification about 2.99 refund never asked. Days ago one item which delay the order a few days finally came unavailable , not silly store credits and such, plain money back.

Also I find the first con noted here ( terrible backordered..) a bit unfair since is just a wording issue...

Forgot to noted that around ten orders with an average three item each this one was the only delayed , however no more than 6 days..


KD is getting very good lately. I had many orders recently and for a few i filed to login. No issues whatsoever.

At the 23nd of January I ordered a coated glas lens. Last Friday the 11th of Ferbuary it arrives here in Germany. Nice sendertime :). The quality is very well also fit exactly in my L2P. Thumbs up from me! Well, just ordered another one.

I placed an order on 01/19 and I'm still waiting. Bummer.

Even more, I had one of my items sent wrong and returned the wrong item. They offered paying the shipping for me and sending the correct item (a 3Amp 2xLiIon Led driver) quickly. Then, a mail informed me that the correct item was out of stock and they would return the payment for this item. They did so, and my Paypal refund was done. After a couple of weeks later I found the correct item sent again and sitting in my post box, without any further payment :)

Made order on 27th Jan of AMC7135*8+MCU 1100mAh 5-Mode Circuit Board and still in order pending status

Ordered a XML star in December, shipped in the same week. But never arrived here.

KD does not answer my emails... and Paypal dispute date is already over.

I just checked and it appears they have never answered a single email I sent them within the last two years. After a quick zgrep, I'm pretty sure the problem isn't on my end. And they still owe me a C8. Sigh. I should probably keep track of these things... :D

A few times it took more than usual to get the packeage being trackable on HK post. Communication is lacking but i bet he gest spammed alot. I usually get a response in 3 days but only if my mail is state of the art short. Anything above a few short sentences is probably going in trash.

I contacted them about the possiblity they sent me 1W UV dropins which should be 3W. I was brief and added the measurements. That was one of my mails i never got a reply. Not impressed.

Things are very different around chinese New Year. Everything grounds to a halt,

and it take sometime to get going again. Had items on order from both KD and DX

before the new Year, and it took two weeks without any movement. Now they

say shipped.

Up to the New Year KD shipped fast. Had one order shipped the day after ordering!

Yesterday I asked kaidomain to cancel and refund my order for a flashlight that was "back-ordered" for 15 days. They refunded the full amount to my paypal account after about 24 hours! So kaidomain is getting a + from me.

I made two order at the 15.02/16.02 and got the shipping information (with trackingnumber) 21.02.

But until now, I could track them. I don't know, who could be hold responsible for this - HongKong Post or Kaidomain.

I made an order on Feb. 18 , shipped on the 21st. So far the tracking doesnt work.

I have a couple of orders from around this time that have shipped but the tracking still doesn't work.

On time it took 11 days for the order to b trackable. I have a feeling that the status shipped means more likely it was put in the bin to drive to the postal office or for the postal office to eventually collect.