I just checked and it appears they have never answered a single email I sent them within the last two years. After a quick zgrep, I'm pretty sure the problem isn't on my end. And they still owe me a C8. Sigh. I should probably keep track of these things... :D
A few times it took more than usual to get the packeage being trackable on HK post. Communication is lacking but i bet he gest spammed alot. I usually get a response in 3 days but only if my mail is state of the art short. Anything above a few short sentences is probably going in trash.
I contacted them about the possiblity they sent me 1W UV dropins which should be 3W. I was brief and added the measurements. That was one of my mails i never got a reply. Not impressed.
Yesterday I asked kaidomain to cancel and refund my order for a flashlight that was "back-ordered" for 15 days. They refunded the full amount to my paypal account after about 24 hours! So kaidomain is getting a + from me.
On time it took 11 days for the order to b trackable. I have a feeling that the status shipped means more likely it was put in the bin to drive to the postal office or for the postal office to eventually collect.
I have an XML on the way ordered 2/7/2011 6:06:00 AM, left Hong Kong 2/20 , they sent it with RB code which is the only one I can track online here, the others , RA , RT are cheaper and untrackeable online , those are trackeable only with the national code the post office add here...tomorrow I'll get it..