Banggood.com - any experiences?

but do they sell paisley?

your match is very interesting but seems reasonable.

I have made some orders from them

a bit faster with the shipping than DX i’d say.

they seem to be one of the cheaper chinese sites i’ve ordered from, i’ve got a sipik sk68 clone for $5,71.
i’ve received a li-ion charger that i paid $3,48 for, but that charges my batteries with 80-100 mA instead of the stated 650 mA. i had ordered 2 more before i tested the charging current, so at least i’ll be able to know if it was an isolated accident or not :stuck_out_tongue:

so i’ve sent a couple of emails to them about the low charging-current, and when the other 2 chargers arrive and i’ve measured their output we shall see how their customer service turns out :slight_smile:

sounds like a porn business, pass!

They need to add ‘Long Time’ to that name! :wink:

yeah, i understand that.

i’m planning on transforming (pun intended) my friend’s skoda felicia ’99 into an optimus prime felicia by adding this decal patch to the front of his car :bigsmile:

so hopefully banggood.com will give me and my friends a good laugh by enabling that prank! :smiley:

I have had (am having) a difficult time with Banggood. Ordered an item (RC heli), which took weeks to arrive, got sent back by some PO somewhere, was resent and arrived crushed.I extricated the item from the mess and had to glue the controller back together or wait another month or so. All instructions in chinese only so had to work it out for myself. Very nice looking toy, and flew really well - but not for long - came apart in mid air as a tiny pin worked it’s way out, then broke a critical little part as a result (which is not available - their spare parts list is insane as does not include anything which might break). Got a response from customer service asking for photos of package and item which I sent, but since then, all I get is the same obviously automated response and no communication at all.
So, no more business with them,
Am bummed as I really liked the item.

Stay away. I ordered a zoomie XML headlamp from them that was DOA out of the box.
When I ordered it took 6 days just to receive a order confirmation, another 29 days for the product to reach me.
When emailed them about the problem, they didn’t respond back for 4 days.
When they finally did, they offered me $7.00 for compensation. A lot of good that would do me, I would still have a defective light. I told them that would be unacceptable. Again, waited 2 days just to get a response. We went back and forth with emails 15 times. During that time, they switch customer service reps on me 3 times, and I had to explain the whole thing all over again to each one. They don’t maintain a email complaint thread, each of their responses is by itself. One of them told me to take a picture of the light showing the defect. Now how the hell do you take picture of a light that doesn’t turn on. Only when I launched a PayPal dispute, they responded right away. I got fully refunded, and they did not ask for the light to be shipped back, but that’s not the end of the story.
Two days later I got a email from them asking me if I could give them a positive review of the buying experience on ebay.

so, after complaining about my li-ion chargers that didn’t come close to 0,65 A charging current (0,1-0,3-0,45) i asked for compensation for the worst two chargers.
after sending some emails including pictures and a video i was refunded the money for two of the chargers to my paypal.

i haven’t got any experience with the more expensive stuff, but in my experience they can at least be trusted for cheaper items without hesitation :slight_smile:

I’ve got countless orders from them but not from their website.

They have about a dozen or more different eBay names.

What ya get in the box is luck. Had one lousy experience and that’s it for me. I feel Bungedgood is more appropriate. :smiley:

yeah… i ordered some stuffs mid november and i haven’t received my packaged yet …
i’ll say…they”banged me good” :Sp it’ll be my first and my last

how fast do you get your orders usually? my orders from banggood this fall have been faster than dx and focalprice, while tmart have been both faster and slower than banggood for the orders i’ve done.
bought some mosfets yesterday, seemed like something i might need in the future :bigsmile:

i’m still waiting of my package :cry:

I was banged good from them sent me a POS light instead of what I wanted and asked me to keep it because it was more expensive. So far not good for me!

I posted a few weeks ago regarding Banggood, and they did, in fact, come through for me. It took a while, I suspect because of conversing in ‘Chinglish’ but an understanding was reached and they shipped a replacement, so perhaps their intent is ok, but communication is a bit complicated. I feel it is only fair to pass this on as was pissed at the time, but they honored their word with ‘a thousand apologies’. Was’nt quick, however, and of course, the Xmas mail was no help.

I bought a dozen “ultrafire” flashlights from eBay (cenn2010) for gifts for electrical customers/homeowners. I purchased them on eBay (and US vendor) to limit shipping time and have recourse. The ones that they sent are counterfeit/fake. The packaging says “Banggood.com”. Banggood is on the Ultrafire list of vendors known to sell counterfeit/fake. Quality is poor. Ultrafire has confirmed that these pieces are counterfeit/fake. Poor threads, circuit board is not soldered to pill, misc other.

My assumption is that the vendor bought them from Banggood. Vendor has not responded to my email via fleabay. Now going to resolution and negative feedback. We’ll see if eBay polices their crooks.

I am patient when mistakes or shipping SNAFUs occur. But I expect the vendor to reply to emails and make things right. If a double shipment has to be made because of a lost shipment, and I receive twice what I ordered, I’ll make it right (return one or buy both).

I will not lie, cheat, or steal , or tolerate those who do. (West Point Honor Code) No, I’ve never attended a military academy, but I’ve adopted it as my code. I do expect others to follow it.

Neither Banggood or cenn2010 (on eBay) are reliable in my opinion.

Hello all,
The name does not reflect their divious nature. I will ran miles if I were you!!

Banggood is a big joke!

You are lucky if banggood listen to you, especially if you are NOT a wholesale customer.
I purchased a tablet as a gift for a friend in October, when it arrived it came with the wrong charger/adapter. As a result I was unable to give it out.
I contacted Banggood who said I cannot return the product because there was no issue with quality.
Upon examining the tablet I noted that there was air bubble inside the screen. I emailed photos to proof it but they will not accept that the tablet was faulty.
They then asked me to return the tablet on condition that I will foot half of the return cost. I declined the offer because it is a faulty product hence I see no reason for paying extra cost.
They finally agreed that I return it for full refund plus the return cost however when I sent the list of fees a number of companies will charge so they can advise me on which one to take, they started playing games. I also asked them to rather send a return label since that is likely to be cheaper but they did not reply that email.
I then heard that I could use PayPal to retrieve my money. PayPal informed me that they had asked Banggood to provide for postage because it was a faulty tablet. Banggood refused to do that but kept communicating with me that I should close the case before they will pay.
PayPal has also confirmed that Banggood will be able to issue a refund while the case is still open but Banggood is having none of that.
So you see, banggood has two sides to them. The public side which seemed to be soft, apologetic and understanding. The devious side which will frustrate and torment you until you give up.
The only time I received any email that appears to acknowledge the problem is when I gave a review on another site.
Dear readers, we are in December and this issue is still not been resolved.
When they are not happy with your review they send email to say provide details and we will investigate it further. That is what they want the public to see. I have challenge those several times to post all our conversation but they will not.
Banggood is terrible and before you buy from them please make your mind up that when things go wrong you will not get anywhere.
Please note that Banggood often give customers vouchers in return for good reviews. Also ensure you check the product specifications they have advertised against what they have sent to you. For instant the tablet I bought, Banggood specified that it can be upgraded to android 5.1 customers have complained that this was not the case. They claim the tablet has 16gb memory but it is only 8gb. These are just a few, only the good Lords know what else they have been lying about.
There are no clear terms or conditions. They will virtually dictate what they deem to be in their interest to you.
I wait to receive their usual emails tomorrow saying ‘I am sorry to hear about your experience. Please send the details and I will investigate further’
Well my position on this case is that they are not willing to refund my money when my only crime is ever buying a product which is faulty. For this reason I intend to publicise the ‘evil’ ways. Please don’t hesitate to contact me. I am collecting more information including emails communications you have received from them. This way other people can see them for what they really are.

Thanks for reading.

^This post smells funny…

First post is a long complaint about Banggood, resurrecting a three year old post. Smells like an account from another vendor to me…

I have had great luck with banggood, including some problem lights that were resent after sending a video…