Rating: FastTech.com

Bought more from them than I really should have, but that’s not their fault.

I blame you guys.

Pros:
Fast shipping (Yes, I’m in HK and ride the train past their office on the way home. DX is here too and they still suck)
Good customer service. 2 day reply, so not the fastest, but courteous, helpful, and has the power to actually MAKE CHANGES
Really competitive pricing.
Good selection of certain components, and will add more on request (7135 chips!)

Cons:
Packaging was a little iffy for my first set of drivers
Some dodgy/borderline illegal items, like lock picks and door shims
Some items added indiscriminately. Choice is nice, but 27 different ultrafire 18650’s? They were originally listing both rated and tested capacity, now it’s just rated.

5/5, mostly for service and speed

Placed my first order in first days of January, they shipped the next day.
Unfortunately HK post were lazy and kept my parcel at the post office for 9(!!!) days before they shipped out to me, Fasttech approached me and are investigating this matter for me, thats great.

Items were cheap, high quality and I received good service.

Also they are pretty good with adding new products upon customers requests, Im sure they are receiving hundreds to thousands of product requests per week, so it looks like they are working hard to ensure that they get what their customers want!

FastTech has already earned my respect and a 5/5 rating.

I have placed 5 orders in the last 20 days, 2 of them already arrived within 10-12 days.
Communication, when necessary was fast and effective.
Prices are great and on top of that we have a 5% discount with various coupons.
Selection is getting greater and greater.
They seem to have real stock unlike other Chinese suppliers where my orders are shipped days or even weeks after payment!!

If FastTech continues this great service and offerings, DX, DD and some other suppliers will be removed from my bookmarks…

Well done FastTech and keep up the good work!!

5 BIG stars

5 out of 5

I ordered from FastTech on the 10th. My order shipped the next day, and would have arrived here yesterday had it not been for the holiday.

5/5

Keep up the good work FastTech!

Exellent i give them 11 out of 10 i have allready made over 10 orders with them with very very fast delivery everywhere else even MF to slow i bought a kD c8 u3 2 weeks ago & today i get a message that it shipped today that is very poor

Now i will wait another 3+ weeks untill it arrives :_( oh well get used to it???

5 :star:

after 2 orders (3rd on the way): great! no problems at all.

Purchased 4 Panasonic NCR18650B 3400mah batteries on 1-11-13 and received them on 1-22-13. Yesterday was a holiday. So that’s like 10 days. That is still awesome right there.

Five out of five

I give them a 4 star, one thing I don’t like is when they have a sale everything is sold out lol,

I like them so far, but will reserve my star rating for a little while yet.

It's all relative - got about a dozen orders w/FastTech. Sure I've had a couple of issues, none as serious as what I've had with other vendors in a lot less orders then FastTech and FastTech made good on the issues I've had. Are there any perfect vendors out there? Maybe you'll find better, but they don't have the selection and prices of FastTech. I've never seen any vendor as responsive - anywhere.

5/5 for shipping
2/5 for after sales service from me, the purchasing and shipping experience was great, however let down by trying to deal with them regarding returning a non genuine product they sent.

5/5 from me!!

5/5

What more can be said? FastTech is awesome.

I've placed 3 orders so far ($272 total) and all orders were shipped very quickly (customs in the US was the only holdup). Tracking the items was made very easy via the FastTech website.

On one of my orders, there was a problem with one flashlight (DOA). I returned the item without any problems. FastTech refunded my shipping and sent a new flashlight very quickly.

I highly recommend FastTech! I'll probably be ordering from them again very soon.

Ordered some Panasonic batteries from them today. I didn’t see a place to enter the BLF coupon. Where do you use it? I saw a thing for a gift card, but BLF didn’t do anything there.

I must have missed it. Thanks, k!