Ordered several times fron cnqualitygoods….but lately received a batch of Trustfires 18650’s (3000mAh) that were less than optimal.
Out of 8 batteries 4 were suspect.
(2) arrived in a fully charged condition (4.17v).
(1) had the wrapper torn
(1) displayed “0” volts/had protection tripped
RIC informed me that he would send me out more batteries….however, that did not happen and further emails have gone un-answered.
Anyone else experience problems with cnqualitygoods?
I want to pull the trigger on a BTU Shocker….but am a little concerned…
I agree….I have switched to Panasonic 18650’s. My concern is that I am not getting any response from cnqualitygoods regarding their promise to ship new batteries.
I would agree about the Crapfires. Stay away from those. You can get way better performance at about the same cost or less from F.T. I have not ordered anything from Ric lately, but past orders went well. He is probably just super busy with the launch of the smallest 18650 in the world :bigsmile:
Hated to do it….but opened a dispute with Paypal regarding my order with cnqualitygoods. Hopefully just a hickup….was just about to order the BTU Shocker! :_(
Mike
I really if ever order from CNQG as they are slow as all h*ll to get your package to you, because they use a 3rd party and then goes through Sinapore Post as snail mail. I have passed-up on ordering many things I couldn’t easily find elsewhere because fankly Ric isn’t interested in fixing the issue, says never had a problem before and yet it’s been a problem with every order I ever had with him. I wanted something in March so I placed an order and was hoping they changed for the better.
Ordered it on Mar 7th, just recieved it yesterday, the date on the package shows March 8th shipped out through a 3rd party carrier once again, who then gives it to SP when they get around to it I guess. Ric told me last time to use registered mail it will make it much faster, and their website shows it takes 7-20 days to worldwide?? YET it took 35 DAYS to get to me; it took from Mar 8th to Mar 24th just for their 3rd party to get it to SP which then does their electronic notify to USPS, which means it’s now in the postal system and I can track it. Here’s the CNQG tracking record;
Yet if FASTtech can get it to me in 7 Days……….WHY can’t/won’t CNQG do it??? and to think CNQG charges a lot extra for shipping.
I expect it to be slow….I order a bunch of stuff from Hobby King and it takes forever. Frankly, I am shocked that once I had a problem with my order, all correspondence stopped. From reading threads on “this” forum, I was led to believe that cnqg’s was the “go to” place. I just places a substantial order with fastech….so far so good!
To put it in perspective….I just had a few batteries that were messed up….not the end of the world. My SRK was in perfect condition and I am enjoying it!!!
Mike
I agree so far FASTtech is an amazing company, I’ve had 12+ orders with them so far and none of the orders were minor orders. The funny thing is several of those orders I placed on the same day I placed a few Domestic orders……Yet the FT’s ones arrived 1-2 day Before the Domestic ones did……now how great is that for Customer Service 8) some places spend way too much time just packaging something up and getting it out the door.
I too have had mixed results and several non-responses from Ric. My BTU was shipped very fast. A subsequent order languished with follow up emails and questions ignored while other members reported getting answers right away. I would get a response maybe a week later with an answer to one question. All of this was before the DQG18650 started heating up, so it’s tough to say that’s what happened.
I have two orders (DQG18650 and some DRY drivers) that I hope will arrive smoothly.
I really would like to see the level of service that members had in the past. Having reliable suppliers that respond quickly and keep me in the loop when there are issues or delays is what I like.
Good communication is just as important to me as the product itself.
