Hah! Thanks! I tried to be as clear as possible so there would be little chance of misunderstanding but it will probably be jibberish to them anyway. I wonder what Google translator will reword it to when they convert it from ENglish to Chinese…LOL.
Anywho...since yours was shipped out the first day I'm betting you will get the correct light. I think that when they realized what they were shipping out and the price it was shipping out for they wised up and put a halt on further shipments until they figured out how they were going to wiggle out of their own trap.
The problem is that Boaz received the wrong light way before this special offer. I am a bit pessimistic now, that anyone will receive the ordered light.
Like I said i really wish i was the only on who was getting the shaft on this deal .I'd feel much beter knowing you all got what you ordered even if I didn't ..BUT we are at 60 days of them knowing this was the wrong light and they obviously are still sending out the wrong one. Im my estimation they are doing it either on purpose or out of massive ignorance .. neither is acceptable .. good luck I'm kicking this up to claim and we'll see what paypal thinks about a company who gives the shaft to numbers of people ..I really held off posting on this thread because I didn't want to tempt anyone else into taking a chance on these lights ..clearly these guys aren't delivering on their part of the deal .
Here is my reply from Lazerpoint.com which I actually received exactly 7 hours after my initial email to them:
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Dear Customer,
Please do not worry,we will check the items before shipment.
And if you got the wrong items,you can email us ,we will give you a solution.
We are sorry that our warehouse is moving to another big place,there will last 3-5 days.
Could you wait for more days shipping,or we can cancel this order and refund to you.
Sorry for the inconvenience.
Sincerely yours’
Lazerpoint Customer Service Department
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There you have it. Take it any way you like. Needless to say I responded to them stating that I would give them the extra time as long as they are promising to send me the correct items.
It's encouraging that they responded to JohnnyMac's email. But I'm also prepared for the worst. I have to admit that I don't quite have the fire in my belly with this one since the deal seemed too good to be true, right from the start.
I dont understand what they achieve by sending the wrong lights. I mean they will have to return all the money + pay for the shipping of the wrong lights + I get to keep the wrong lights... Doesnt make sense to me... They could just return the money right away without sending wrong flaslights and save some reputation (not that they have any left).
WTF? Even if they are figuring they would lose even more money by sending the right lights, why send any at all? It just makes no sense to me. I just checked my order status and while it had been in "packing" status when I emailed them, it is now gone backward a step to "checking" status. Not sure what means but am hoping someone there thought twice about sending me the 12-led lights and is reading the order correctly. I doubt it but am still hoping so as to avoid all this hassle. :(
All I can think is they had something wrong in their computer system where they had this UV p.o.s. under both product numbers and haven't figured it out on their own yet. I agree there is no way you can make money by shipping people the wrong items. Better to cancel the orders as some of the other places have done when they realized they had an unmeetable price posted.
I will also inform the company of my dissatisaction and file a paypal dispute immediately. I will not out of my funds cover the cost of returning the item (cheap piece of junk). It would cost more than I already paid for it and it's not my error. Their policy (on the website) is to return it so we will see what happens.
Just joined the club of crappy 12-led flashlight owners. Oh well, I knew all along something was a little "wrong" with the price - I guess I just found out what it was.
