Just got an email from LAZERPOINT

I dont understand what they achieve by sending the wrong lights. I mean they will have to return all the money + pay for the shipping of the wrong lights + I get to keep the wrong lights... Doesnt make sense to me... They could just return the money right away without sending wrong flaslights and save some reputation (not that they have any left).

Sounds like a scam and they hope some people won't file with paypal.

Have you considered that they made a mistake and don't care enough to correct it?

WTF? Even if they are figuring they would lose even more money by sending the right lights, why send any at all? It just makes no sense to me. I just checked my order status and while it had been in "packing" status when I emailed them, it is now gone backward a step to "checking" status. Not sure what means but am hoping someone there thought twice about sending me the 12-led lights and is reading the order correctly. I doubt it but am still hoping so as to avoid all this hassle. :(

My order also changed from packing to checking, I e-mailed them just know to inform them that I will not accept wrong items.

All I can think is they had something wrong in their computer system where they had this UV p.o.s. under both product numbers and haven't figured it out on their own yet. I agree there is no way you can make money by shipping people the wrong items. Better to cancel the orders as some of the other places have done when they realized they had an unmeetable price posted.

It’s been over 6 hours since you emailed them. Have you heard anything back from them? They promise to reply within 6 hrs.

No answer yet, but I think it still is dawn in China.

I just got one 12 led aaa flashlight. Blasted.

I will also inform the company of my dissatisaction and file a paypal dispute immediately. I will not out of my funds cover the cost of returning the item (cheap piece of junk). It would cost more than I already paid for it and it's not my error. Their policy (on the website) is to return it so we will see what happens.

Just joined the club of crappy 12-led flashlight owners. Oh well, I knew all along something was a little "wrong" with the price - I guess I just found out what it was.

This is the answer I got:

Dear Customer,

We check your order is in the process of shipment and the product you order is right.
The address is
XXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
XXXXXX
XXXXXX
XXXXXX
XXXXXX
Thanks for your supporting!

Sincerely yours’
Lazerpoint Customer Service Department

Just got an email and refund I didn't even ask for


Dear Customer,

This email is from customer service team of laserpoint.com.
Thanks for your purchase first.
I am writing to inform you that the price of item 3867157 is wrong. It should be $13.39 instead of $ 5.69 in your current orders.
We regret for this and cancel and refund the price $5.52 USD to your Paypal account.Please check your Paypal account in time.
So sorry for any inconvenience caused .Hope you can understand.

Sincerely yours’
Lazerpoint Customer Service Department
Now mine went form packing to checking also before this email, so for those that went backwards in order may get this too.

Here is my history with focalprice and their sister websites (wsdeal, discoverybargain, and lazerpoint). In October and December 2010, I made two orders with wsdeal and I received what I ordered (three flashlights). Then in February and April 2011, I made two orders with discoverybargain, and both orders were royally screwed up (I ordered three knives and received two knives, neither of them the correct knives). Then in May 2011, I ordered an Ultrafire C3 for $5.52 from lazerpoint. ...And today, I received the stainless steel UF C3 from lazerpoint! Although I received the right item this time, I will think twice before ordering anything from the focalprice family. I am still fed up with the DB fiasco, and then, of course, most people did not receive the Ultrafire C3 that they ordered. If I can get the same item elsewhere at a reasonable price, I will buy elsewhere.

Got a full refund on PP...

What a waste of time. Got 3 12led rather junk uv flashlights to do something usefull out of it. Hardly...

Are you certain discoverybargain is a sister site to focalprice ??

Any1 want to make a budget dealer experience post in the category for LamerPoint?

Boaz since he got the best "deal" should be the best suited for the task. *hint*

I got the refund too.

But what amused me (It is a being easily amused day) was that the link in their own email was to the wrong place. They'd put a link to laSerpoint.com, not laZerpoint.com.

On second thoughts, was this actually an accident....

I also received a full refund from customer service team of laserpoint.com (laser printer repair company) .

I got an email and a full refund too. Better they manned up and did that instead of trying to pull a fast one like they did sending out those crap 12 led lights.

[quote=Boaz]

Are you certain discoverybargain is a sister site to focalprice ??

[/quote]

They have some of the exact same flashlights with almost identical photographs and descriptions. Below are five examples. (By the way, I own four of the five.)

1a.) http://www.discoverybargain.com/product/LF00704L/S10_0.5W_Car_LED_Flashlight_Torch_(Blue)_36741.html
1b.) http://www.focalprice.com/LF892L/S10_05W_Car_LED_Flashlight_Torch_Blue.html

2a.) http://www.discoverybargain.com/product/LF00468S/Genuine_UltraFire_C3_CREE-Q5-WC_5_Modes_190LM_900mA_White_Light_LED_Flashlight_Torch_(Silver)_30890.html
2b.) http://www.focalprice.com/LF654S/Genuine_UltraFire_C3_CREEQ5WC_5_Modes_190LM_900mA_White_Light_LED_Flashlight_Torch_Silver.html

3a.) http://www.discoverybargain.com/product/LF00315B/MRV_Super_Bright_LED_Flashlight-Torch_(Black)_16997.html
3b.) http://www.focalprice.com/LF522B/MRV_Super_Bright_LED_FlashlightTorch_Black.html

4a.) http://www.discoverybargain.com/product/FL00161B/Super_Bright_Flashlight_Torch_(Silver)_9116.html
4b.) http://www.focalprice.com/LF470S/Super_Bright_Flashlight_Torch_Silver.html

5a.) http://www.discoverybargain.com/product/FL00084B/Super_Bright_Flashlight_Torch_(Black)_8733.html
5b.) http://www.focalprice.com/LF470B/Super_Bright_Flashlight_Torch_Black.html

EDIT: Also, check out reply #1 in this thread.

Another EDIT: reply #1 is comparing Lazerpoint to Focalprice, not DiscoveryBargain. I got confused. :~