Is FastTech going SlowTech?

I have never considered Fasttech fast, just overall quite good compared to other similar stores selling all various types of products.
But it is a bit annoying when they say they will answer within 24 hours, or don’t manage to ship stuff within 2 business days that are in stock.
If they cant keep their word, its better to just don’t say anything about response or shipping times…

I have placed 35+ orders from them.Due to a few very slow packages , average arrival time have been 18 days. (combination of registered and unregistered)
In comparison, intl-outdoor packages have arrived in an average of 15,5 days. (all unregistered)
Wallbuys, 13 days (mostly registered packages)

Shipping time include weekends too, sometimes holidays have made a few packages arrive slower. I have placed a lot of orders from all those vendors in 2013.
I like Fasttech, but I feel they are overrated when it comes to how “fast” they are. Packages from them are very inconsistent compared to several other vendors I have used a lot.

Edit: Did a huge slip when it came to the FT calulation, it was 18 days average.

Xtar chargers come with a scratch sticker attached to the charger itself. Scratch it like a lottery ticket and underneath is a code number. Go to the Xtar sight and there is a place for you to submit your code and it will instantly tell you if you have an authentic Xtar charger.

Xtar announced that the chargers in question dropped that ‘feature’ around the same time that the so-called fake ones started appearing.
At this point, it’s difficult to conclude anything about that whole debacle, if there were fakes or not.

As far as fast deliveries go. Fasttech have been average for me. As a percentage of packages arriving in two weeks or less from ordering:

  • FT, maybe 60% (a mix of HKPost and SingPost, all registered)
  • WB, maybe 80% (all HKPost, almost all registered)
  • DX, maybe 50% (most HKPost, almost all registered)
  • MF 0% (one order, HKPost registered)
  • FFL 33% (one Fed-Ex, other two SingPost)
  • I-O, 0% (all SingPost, all but one unregistered)
  • IS, 100% (all USPS Priority Intl)
  • various eBay sellers, maybe 30% (mostly China sellers, mostly ChinaPost or SingPost, a few local sellers)

Note: Hank from I-O has indicated he is switching US/Canada to HKPost, which should help with delivery times.

Lately my orders have been taking 3 or more days to ship from ft. I used to get shipping notifications within a day. Once shipped ft can’t influence what happens at that point.
I also had an issue with a tank007 e09 with a badly off center emitter. I was offered a discount on my next order but it took them over a week to generate the code for me. Ft is still my go to website but if there is competitor that springs up overnight like Fasttech did and offers the service that ft once had I will have no problem spending my money elsewhere.

I've noticed that lately too, and then noticed that items I've ordered have a note next to the "Buy" button that says there will be a delay before shipping. Take the nanjg105c. 4 business day shipping delay. Solarstorm K2 listed two days ago has a 3 business day delay. I really should pay attention to that better and break up my orders accordingly.

i hada a problem with shipping via HK post, (it seems they lost my order)… 1 month and a half, and still FT says to me “please, wait till we have an answer from HK post”…

sigh.

Time for a PayPal claim before your 45 days are up?

Got my order yesterday after 26 days, 2 more days and it would have been 4 weeks.
I used to get them in about a week or so from FastTech.

My two orders from June 27 and 28 are still on their way to Canada. I really do hope they do not ship via SingPost again, as they said they would blacklist it on my account. They said that once before too though… :expressionless:

My most recent order was placed on July 2, marked as shipped on July 4 & 5 (split order), arrived on July 13 & 15. Took longer than normal because of falling across two weekends...

My last order was shipped fast, as in next day. BUT, it still took 19 days total including the weekends. So my 20 day average still holds to Alabama. Looks like the US customs slowed it down this time.

I wonder if FastTech is red flagged or maybe its the batteries. I do know that I have gotten batteries from other sellers in China much quicker. 10 days or so usually. Customs is holding my FastTech orders longer. One order sat with HK post over a week due to customs. No complaints of the batteries though, the last batch appear to be genuine, charging them now. Still a great deal, they can’t control the mail.

Good point. From now on I think I will order my batteries alone with nothing else in the order.

My last 5 packages from them took an average of 8.6 days from date of order to arrival at my office. The fastest was 6 days and the slowest 12. I live in San Francisco so perhaps that cuts a day or so out of travel time to other parts of the US.

My last order included batteries and it took 7 days. The longest it ever took for an order with batteries is 12 days. From my experience shipping time is not dependent on batteries.

It may be the point of entry, mine have all come through New York. But, I find it very interesting that I receive packages from China in 8 to 10 days from other vendors. I ordered a SRK off ebay last month. That took 10 days including the weekend so it was really 8 days from the order, a FastTech order on the very same day took 20 days, it was marked shipped 3 days after the order.

I just expect FatTech orders around 20 days, so far nothing has failed to show up. Wish I was the one getting packages in a week though. That would be icing on the cake.

I guess I'm the exception.

Ever since FT have shipped with SingPost, my order always arrives within 5 business days.
It doesn't take two weeks to make the short hop down here any more. :)

I had some bad experience with SingPost, slowwww……

I just got the first order I have placed through FastTech:

Order Placed: 6/30/2013
Shipped: Tuesday, July 02, 2013 10:22:25 AM
and received today

All in all I’m fairly impressed. That’s 11 business days in transit and was shipped with Singapore post. What is interesting for those in Canada is where it was processed:
2013/07/17 11:22 CALGARY Item successfully delivered
10:24 CALGARY Item out for delivery
05:51 CALGARY Item processed at local delivery facility
2013/07/16 18:31 CALGARY Item processed at postal facility
2013/07/15 20:01 WINNIPEG Item in transit
17:54 WINNIPEG Item processed at postal facility
2013/07/06 17:33 SGSINJ,Singapore International item processed in origin country
17:33 SGSINJ,Singapore International item has left the origin country and is en route to Canada

I can’t say I have ever had an international package route through Winnipeg before. Everything I have ever order from the other side of the Pacific has gone through Vancouver.

All my SingPost packages to the U.S. land in Florida, and I assume they're not getting here via a boat thru the Panama canal, so they have to be sending the stuff across Europe and then across the Atlantic. HKPost packages land in California.

My FT SingPost orders arrived today too (19 days from shipped to delivered). I’m wondering if they all came to Canada on the same jet. The Winnipeg entry is odd. I’m pretty sure all Canada is serviced through Toronto or Vancouver.