FastTech Priority accounts

Hmmm… I’ve noticed on my orders it takes 3 days after I put in the order and pay for it before I see it shipped. I don’t have the badge. I always thought they took all that time to collect and prepare my shipment.

There were a few times I ordered and it shipped the next day, but for the majority of orders I’ve gotten shipping e-mail 3 days after I put in an order and pay. Never had any problems, so I don’t know about how well FT handles them.

Since March, I’ve made 13 orders totalling $493.03. Smallest order $5.06 and largest was $83.55.

No privileged treatment here :_( , but my average order is ~ $48

Most of my orders have always been shipped next day. With the exception of the Asgard incident. Although I placed an order July 3rd that they supposedly shipped out the next day and it just got here today. By far my longest Fasttech delivery time. That's nearly a freakin month. Still waiting on one more order I placed July 10th.

I have placed around 40 orders from FT in in the last 6 months. Many smaller ones, and all orders below 34$. I split up orders due to tax/import fees. Sometimes I even split orders to get them below 15$. That way they go in the mailbox withouth me having to sign or pick up the package at the post office.

Spent 500-600$+ , no special priority for me.

FT are good, but like many others, sometime they answer slowly, sometimes they use many days to ship a package, sometimes packages are very slow. I do feel their response, and shipping times have worsened lately too. They where good in the beginning when Jasmine had time to the forum and everything. Then most things were handled in less than 24 hours, and in a better way.

I have never understood the FT hype from some people. They are fairly good, and generally have good prices, a nice page and all. But they are far from top notch in every department. When that is said, I still like them and have no issues ordering from them.

Same here :slight_smile: . My last order was shipped out on the 2nd day and arrived 6 working days later. It wasn’t a big order, just some bits and pieces for my camera etc. (<$12). So far so good, haven’t had any issues at all. They still get my vote.

Lol I thaught that was some marketing only, just to make the customer feel better…but now I know that I am better than you :bigsmile:

Meanie!! :_(

Ouch, I see how this might cause some stir. Thanks for sharing Chloe.

I give them usually more than $200 a month. What exactly do you have to do to get the 'we won't delay your orders on purpose' special treatment?

Special treatment to jasmine helps :wink:

Ahh. >.< I don’t think she ever forgave me after my reply in the Crelant thread.

If so, that's a ridiculous way to run a business and this is the beginning of the end for them. In 6 months they'll be just another Manafont.

well, even after spending almost $700US there and numerous forum posts, I still haven’t achieved ‘priority’ status. I wonder if my next order (multiple items) will be priority? Hmmmm.

I don't see the big deal. All companies give priority to certain customers in some way or the other. As long as the level of service provided to me doesn't suffer, I don't care if they treat others better.

I'm not a priority customer, but they did just use tracking on an order that wasn't big enough to include tracking.

I don’t have that badge, but when I bought $60 worth of batteries it was shipped within a few hours. I think I bought them around 2AM

Well, I don’t have a badge, but now I know if I ever have a problem, I need to make a huge stink on forums to get one!

Sort of a joke, but not really, looks like that’s what you have to do to get “priority” if you don’t order large orders. :stuck_out_tongue:

special treatment?

discrimination??

ha, i give THEM special treatment!! FT staff knows too well what pita the customer 'kresil' is. ( hehe )

am not proud of it, just saying.

oh don't quote me on this, or i will delete.

I just had a look at my orders and although spending $475.00 since June 04, and with over 6 pages of orders in the history, no such luck. However I still await the $145.00 order I placed on July 09 and marked as shipped on July 12. In the meantime the AV Cable I ordered from HK off eBay on July 20 arrived yesterday. In spite of the incredible litany of excuses FT has been coming up with for all the ongoing shipping delays, the only thing that seems for sure is they are playing fast and furious with telling the truth it would seem.

Isn’t it encouraging to see Geek making statements like the following?

I don’t have any badges and I’ve spent about $200 total there over a few orders.

Seems they only want to make the big spenders happy if they aren’t working in order of first come first serve.

Wonder if they will lose enough smaller spenders due to lack of support and long shipping times to make them realize what they have done.

You're welcome to go back to DX.