Yes, I don't see where it hurts (or helps) to leave the posts. I was actually trying to give these new sellers, that are popping up more and more lately, some constructive criticism. Instead of making these bogus type posts, they would be much better served to indroduce themselves as reps of their company, and then offer a discount to members here, and offer to provide answers to anyone's question, along with any post sales support. That would earn them far more respect among members in the forums that they are trying to attract business from.
Very true, good point. Our user znmzdx is an employee at popbuying.com and lightake.com, which he has directly stated, and he even gives us status updates when they have problems with the site. That's what I would prefer to see from more sellers.
Thanks ,we will do our best to meet everyone's need ,because we believe that only satify the customer's need ,will we get a better development .I can't promise our customer service is the best ,but I can tell everyone we will do our best to offer a better cusromer service .
No best, just better!
PS; www.popbuying.com and www.lightake.com are the same company ,the only different is that www.lightake.com can received money by paypal,but popbuying.com can't ,www.lightake.com is our new website !welcome to visit it .
Give them a couple of days to update their system. You have 45 days from purchase date to file a PayPal claim so there isn't any rush. It sounds like they are being up front. Did they actually refund your money on the out of stock light?
I know with DX that it always takes a couple of days from the time DX says it is shipped and gives me a tracking number to the time that the tracking number actually starts to work at HKP.
I just bought from EverBuying.com, and in the order process I can tell from the PayPal address that it is the same as DavisMicro.com.... for better or for worse.
Actual transcript from EverBuying.com Customer Service
(I am Visitor4344)
Visitor4344 says: hi
Visitor4344 says: I'm checking on the status of my order
lansing says: ok
Visitor4344 says: me@email.com Transaction ID: XXXXXXXXXXXXXXX
lansing says: do u know the order number
Visitor4344 says: they never gave it to me
Visitor4344 says: that's why i am worried
lansing says: who u buy from
lansing says: i see
Visitor4344 says: Phoebe
lansing says: no wonder
lansing says: wait
Visitor4344 says: ok
lansing says: have not shipped out
Visitor4344 says: ok, when will it ship?
lansing says: i check it
Visitor4344 says: thanks
Visitor4344 says: by the way what is my order number?
lansing says: because you do not make order on the website
lansing says: so you do not have order number
Visitor4344 says: but are you going to ship my product?
lansing says: yes
lansing says: sure
Visitor4344 says: when?
lansing says: my colleague has not replied me
Visitor4344 says: are you still waiting on the supplier? or waiting to ship?
lansing says: hmm what items u bought
Visitor4344 says: you should know if you are going to be shipping it...
lansing says: yeah if we have items in stock
lansing says: then we can ship out
lansing says: but i do not know whether we can get it
Visitor4344 says: but you see i already payed for it
lansing says: yeah i know
Visitor4344 says: http://www.everbuying.com/ZY-C85-Adjustable-Focus-Flashlight-Black-p-20243.html
lansing says: oh i see
lansing says: this one is difficult to get
Visitor4344 says: so... how long? 1 week? 1 month?
lansing says: i think not that long
Visitor4344 says: phoebe told me that it already arrived, she emailed me this:
Visitor4344 says: Pls don't worry,we are testing the item in good condition. After we tested,we will send out to you. Regards pheobe
Visitor4344 says: i think that is not true
lansing says: hmm
lansing says: my colleague just told me need time to get it
Visitor4344 says: then why did she tell me they were testing it?
lansing says: maybe she did not know the case
Visitor4344 says: maybe she lied
lansing says: she just does not make u worry
lansing says: :-)
Visitor4344 says: well i am more worried now that she lied, i do not know what to believe now
lansing says: so sorry for that
Visitor4344 says: well how about a refund if the item is not available?
lansing says: yes
lansing says: no problem
lansing says: but u have to tell phebo
lansing says: because u buy from her