Rating: GearBest.com [AVOID]

Haha :smiley: lol, you are now famous person :stuck_out_tongue:

I ordered two items lately (have not received them yet) and today I got an email from them, a very very very annoying one, and there is no link in the mail to unsubscribe from their mails, and in my account on their website there is also no option to unsubscribe such annoying emails. This is the horrid email (without lay-out, it ended with a clickable button to something on their website I did not want to click):

My Dearest Friend
We also want to say a huge thank you for your tolerance and patience. You have made the journey together an incredible one. But we also want to say how very sorry we are to you.
Why? For the times when you perhaps did not receive your products as fast as you had hoped. Maybe we made a rare mistake and you did not receive your expected products. Or sometimes, our tireless customer service team did not fully resolve your problem in time. You might even feel that you have suffered unfairly.
We are so sorry
From everyone here at Gearbest, please accept our sincere apologies if we have ever disappointed you
...but that's not all
We understand
that sometimes words
are not enough.
So we asked all of our colleagues at Gearbest for their best ideas: we're delighted to offer this modest thank you gift to you.
Yes, the GB staff contributed but deep down we know that we would not still be here today after all this time were it not for each and every one of you.
You're not simply valuable, or even invaluable:
You're amazing

Yours Sincerely
The Gearbest Team

Yeah, I got that same “Dearest Friend” email too (twice)

I’m getting to think a lot of these supposedly different sites are all run from the same desk, just one guy somewhere testing all sorts of different approaches to selling stuff. He’s probably got an account or six here as well …

There was an ‘unsubscribe’ link at the bottom of the email.
I’m testing that out now.

Yea I got that email and all it did was advertise a sale….

i got that email too :)

and my Fenix ordered 1 week ago didn't get shipped yet :)

i luv Gearbest already :)

Gearbest puts up a sale of a flashlight with 93% off, than 2 days later says it was only for 5 pieces and that their site could not show this error over the weekend. Pretty scumbaggy of them. AVOID

My opinion is the same.

Haha! A thought that has crossed my mind too! :smiley:
Like the various ebay stores that send “mr. Pigeon” out to deliver your stuff…
Big Brother is Chinese, and he sells cheap goodies!

yep ive ordered one of old lumens lights from the group buy, it certainly will be my one and only order

So who else is in favor of AVOID? :)

I'd never buy anything from them after this INTENTIONAL scam. Mistake??? My ass!!!

Regarding the Olight H15, I wont be avoiding them. I think people are judging way to harshly. Its standard practice to use loss leaders. Its not dishonest or underhanded. If they never sold any lights at all, ie: the 5 Russians are non existent, then that is underhanded bait and switch. But we have no proof of that.

IMO, they engaged in standard business practices. No one even thinks twice about it when other sites offer 5 of something big, and insane prices just to get the web talking about the sale. I see it often, X company will sell 2 or something at 3pm on X date. One local company runs sales where every hour there are a set amount of an item offered each hour over a 24 hour period. Admittedly they inform people how many are on offer, usually.

Bricks and mortar stores offer crazy sales where people line up and swarm in when the doors are opened for the limited number of certain items. People get injured in these things. The only difference i see here, they didnt say up front there were only 5 available. The fact the deal still appears is part of the campaign to get the site out in the minds of buyers. Its why they do it.

Apparently 5 people got a stunning deal. Im not pissed that i missed out.

AVOID.

They made a pricing error, by accident, or worse: intentional to gain publicity, and then they do not admit the error. They stated it was a limited clearance and still allow more than 5 people buy the item. It is annoying, either because they do not admit a mistake, or because they are not able to act as a proper and reliable webshop.

They lost me as a customer.

Enjoy my first and last order, gearbest

When I ordered I already knew that this is not possible. Use common sense… Sh!t happens.
I’m not saying that this is not their fault but you guys are too harsh on them. Probably some poor Chinese worker will get in huge trouble because of this. Believe me or not they are people too and you can’t imagine their life quality… You know… suicides are pretty common there.

Ban them. They have a few failed promo for Nitecore P12 and Fenix. Coupons expired way before the end date. What a waste of time.

I agree the price was impossible, but they listed it and knew perfectly well what they were doing, and people fell for it. (not the buyer's fault) I blame gearbest 100% for false and deceiving advertising. Screw them! I'll never give them my business!! The admin should ban them right now!!!

It really doesn’t matter if the price is impossible or not. As long as something is on their site for a price be it 100 or 1 dollar and I push the Buy button, they must deliver or present some damn good excuse for not delivering. We are not responsible for their mistakes. We did nothing wrong, we just bought in good faith. Remember, the customer is always right.

Let’s say, you bought a new item on ebay. The price was 100$ instead of 800$. It then turns out, that the item was stolen. So the cops knock on your door and seize the item you paid for, and don’t return your money. You should know something was wrong with the item or the price, but you still bought it. Thats how it works. But regarding an online purchase from a store in our country is obligatory to sell the item for the selling price ONLY when the buyer gets an conformation email. It is not enough just to click order and pay for the item and then pray that it goes through.

So, if a deal looks too good to be true, then the seller is probably not legit? Got it :slight_smile: