I agree the price was impossible, but they listed it and knew perfectly well what they were doing, and people fell for it. (not the buyer's fault) I blame gearbest 100% for false and deceiving advertising. Screw them! I'll never give them my business!! The admin should ban them right now!!!
It really doesn’t matter if the price is impossible or not. As long as something is on their site for a price be it 100 or 1 dollar and I push the Buy button, they must deliver or present some damn good excuse for not delivering. We are not responsible for their mistakes. We did nothing wrong, we just bought in good faith. Remember, the customer is always right.
Let’s say, you bought a new item on ebay. The price was 100$ instead of 800$. It then turns out, that the item was stolen. So the cops knock on your door and seize the item you paid for, and don’t return your money. You should know something was wrong with the item or the price, but you still bought it. Thats how it works. But regarding an online purchase from a store in our country is obligatory to sell the item for the selling price ONLY when the buyer gets an conformation email. It is not enough just to click order and pay for the item and then pray that it goes through.
I think we all knew the offer was too good to be true. We can come up with all the logic we want to justify if they should send it or not, however they have the final say and how they handle things will determine if this leads to a loss of business or not.
Will I buy again from them? Maybe. One thing is for sure. I will always think 100x before I buy something from them in the future. Not because of the product but because its THEM.
My vote would be “no” thus far. I ordered an F13 from the GB on 5/9. Now, 5 days later, order is still “Processing”. Messaged them… still waiting for response.
I will remain neutral, for a short period. Got in on OL's group buy and it is "processing" still. I have no problem with long shipping times from 1/2 way round the world but how long is too long processing an order that was negotiated previously? I did add two VERY inexpensive light also. I would think that was their purpose with the GB. Getting us to their site to spend money.
Pl be careful when reputable members are being approached by new firms to lead a group buy. They might be merely using your good reputation to boost theirs. If deals fails to go thru well, your good reputation might be jepordized.
I’ve ordered this screwdriver . 10 days later I’ve noticed the order was still in “processing” state. I’ve contacted their CS and got a reply that they are so sorry that they didn’t ship it, they are so sorry it’s out of stock and we won’t ship it. As you can see it’s still listed on their site and no indication that it’s out of stock.
Hi, Nightbird95
I sought you out after reading your review of gearbest.
I simply want to know if you were asked, paid or in anyway influenced by gearbest to write your review?
My review and experience wasn’t as pleasant as yours.
I ordered some color changing changing led bulbs from gearbest, waited the usual month for delivery from china. They arrived all four did not work, in further inspection they were tampered with, obviously returns with a poor fix attempt. Contacted customer service and were told over and over, no refund, I had to pay shipping back to china!, to see any money back. Almost half the cost of the bulbs, I am working with paypal now disputing the charges, and will scour the internet to write negative reviews so other aren’t taken by these crooks!
I ordered the F13 group buy flashlight, 42 days later it has still not here. Gearbest wants me to wait “several more days”. I disagree, the problem is not with the customs or postal service or whatever. Probably they did not shipped when they said they shipped. Thankfully there is paypal protection.