Rating: [BG] BangGood.com

Buy / Sell Budget Dealer Experiences
59

I bought a neutral swm d40a from BG and they sent a CW d40a…was not please because I don’t use CW lights very often…they refunded me 4$ for the error so that was cool of them…I won’t buy from them again…i’ve avoided chinese vendors for awhile now, but the price was too good to not take a risk…the light arrived quickly and in good condition so they did a good job with that, but I doubt they’ll get another crack with my cash…

60

Of course not every time. I also said I stopped ordering from them.

61

Hi,

In the last year we have bought quite a few torches and batteries from Banggood, ranging from pricey Nitecore TM26 and Nitecore SRT7 (2 off)…
…to many cheapy Ultrafire “zoomies”…

But the last 2 orders have had lots of problems…,
…and in particular the last order has been bad news (all delivered items are the Wrong items, and even some Wrong items are Faulty)….
I then contacted Neal, and after we exchanged a few emails….,
…he requested a photo, which I then sent to him 8 (EIGHT) days ago….,
……and he still has Not even bothered to answer….

Unfortunately, it seems Neal (Banggood) Only does the talk, BUT does NOT Do the walk….

I have now lodged a PayPal dispute for Banggood.

And we will not be buying any more from Banggood, UNLESS they VERY QUICKLY and PROMPTLY fix the screwed up order. |(

Regards,
George

62

Up to now I was quite satisfied with them but last order of small AA zoomie lights turned out to be really disappointing.
(Zoombarer LED-Taschenlampe Meco XPE-Q5 mit 600 Lumen und 7W für 1xAA 1.2V Sale - Banggood Deutschland-arrival notice-arrival notice)

I received a really poorly made copy of this actually decent light with hollow pill and “beautiful” machining details and tolerances.

Unfortunately WB was out of them (sku 98369) at the time of ordering, as previously ordered lights from them were great.

63

I have made a few orders with Banggood now. Not all the orders are flashlight related and not all of them have arrived yet.

Some orders are split into separate packages from different warehouses. Today I just got one from China in just 7 days! Ordered on the 15th, the particular package that has arrived shipped on the 17th and arrived today, the 23rd. This was just standard registered post to Australia.

I have not had any problems with products from BG, but I have not bought the infamous Solarstorm SC0x series from BG or the convoy L4? that got mixed with a C8.

64

Welll surprisingly they resend my wrongly shipped package (it was their fault) so i would say they are ok even though now i will have to wait like 1 week more i guess. My experience with them has been ok for now, not good not bad i would say.

65

For me it is clear… no more banggood for me…

66

For me too. My first experience was terrible. http://forum.banggood.com/forum-topic-14825.html

67

I am Very Happy to report that Neal (Banggood) has processed a PayPal credit/refund for the value of the entire order.

My sincere thanks to Neal (Banggood) for doing this. :slight_smile:

Best Regards,
George

68

Great to know, i talked few times with him, Neal is really great guy.

69

Got a delivery from BG, with missing parts:
(2 pieces Soshine Ladre, which lacked power adapters and USB cables)
I chose then to not open a paypal dispute, but rather see if BG fixed the problem.
of course it took some time …… with many e-mails to customsuport ….
But then Neal came into play,
Promised me 2 new chargers, better and more expensive, for free
Having now received these, and am very happy.
Conclusion:
Neal is a man of his Word !
thanks

70

Strange…reading the reviews now, I would’ve expected to have a different experience. I was notified immediately about the purchase/shipping, and received the item in less than 10 days…Think that makes it last week…?

Ordered from cnqualitygoods the same time and had to email to find out what was happening with the order-no tracking or anything, and email just said I could log in to see the status. Still, nothing after 2 weeks.

71

Don’t know about you guys, but after some issues before, now my experience with BG is ok, their non flashlight/cells CS is still not really good, but for flashlights/cells/chargers Neal is really great guy, he helped me always, and fixed my issues. He is a great support.

72

Hmm…is he bad at answering emails?

73

And thats the way these things go. From what I can tell, each dealer has some issues which I would expect even with local bricks and mortar stores. Some people have never experienced the issues at all. And others yet will poo poo the one you have had good dealings with while praising the one you think is the devil.

74

My battery order from Banggood took 45 days to get to me, but they delivered. I rate them high for that. Battery shops are few and far between these days.

75

I ordered 2 Warsun flashlights over 2 months ago and CS is still giving me the “please wait a little longer” crap.

76

My first two orders took 8 working days (12 days total) from order placement to delivery.
(including some 18650s).
I didn’t have any reason to deal with their customer support yet, though. Sounds like it better stays that way. :stuck_out_tongue: But I’m happy so far.

77

Can’t recommend them anymore. They are snakey if something goes wrong.

78

The current big GB is with BG :frowning: