Rating: GearBest.com [AVOID]

Without even clicking I’m going to guess cheesey fake reviews? :bigsmile:

~ Edit ~
Oh, hey, Welcome to BLF?

Pl be careful when reputable members are being approached by new firms to lead a group buy. They might be merely using your good reputation to boost theirs. If deals fails to go thru well, your good reputation might be jepordized.

I’ve ordered this screwdriver . 10 days later I’ve noticed the order was still in “processing” state. I’ve contacted their CS and got a reply that they are so sorry that they didn’t ship it, they are so sorry it’s out of stock and we won’t ship it. As you can see it’s still listed on their site and no indication that it’s out of stock.

Hello Pregulla,

Sorry for this problem, could you please pm me with your order#? Thanks.

I’ve already contacted CS and waiting for refund. Anyway the order # is W1405160014423330
Thanks.

Ok, Thanks for your reply, but apologize for this unhappy shopping experience, hope we will improve our service better and better to you all.

This will be the last deal with them, avoid.

Hi, Nightbird95
I sought you out after reading your review of gearbest.

I simply want to know if you were asked, paid or in anyway influenced by gearbest to write your review?
My review and experience wasn’t as pleasant as yours.

Thank You
Vampirefo

I ordered some color changing changing led bulbs from gearbest, waited the usual month for delivery from china. They arrived all four did not work, in further inspection they were tampered with, obviously returns with a poor fix attempt. Contacted customer service and were told over and over, no refund, I had to pay shipping back to china!, to see any money back. Almost half the cost of the bulbs, I am working with paypal now disputing the charges, and will scour the internet to write negative reviews so other aren’t taken by these crooks!

I ordered the F13 group buy flashlight, 42 days later it has still not here. Gearbest wants me to wait “several more days”. I disagree, the problem is not with the customs or postal service or whatever. Probably they did not shipped when they said they shipped. Thankfully there is paypal protection.

Hello Stabbs,

Sorry about your order! I sincerely hope you can pm me with your order# so that I can track into it and please let me know the CS’s name if you can! We have a policy that if items lost(not arrive at most 45 days from the shipping day), broken(by pics), we will refund or resend you, thanks!

Gearbest was good with me, they made one mistake, but they thoroughly apologized, and made it right. I got nothing but good experience with them, especially with Dora which is very very kind and helpful, she does a fantastic job.

What are the odds that if you werent a member here, you would have a good experience? One major deal, the charger, and there have been plenty of concerns raised concerning delivery alone. The ratio is not good IMO. Its great that WE get special treatment, but its not the normal practice. That is reflected by dealing direct with GBCS.

I received my Nitecore I2 charger, ordered 6 days after the F13 group buy. So they got my adress right, they’re just using the snailiest of the snail mails :bigsmile:
Got the 2014 edition, so I got that going for me, which is nice. So they’re not all that bad. Still waiting for my F13.

- Overly aggressive shill behavior in PMs (wanting me to post about their store, add emitters in BLF database, even when they did not have anything to add, etc etc in return for review.)

- Desperate tactics to get publicity on BLF (No surprise from me after noticing how pushy and desperate they seemed)

- Inability to listen to requests

- Not fast response to issues

- Hard to get refund from them even after waiting close to 50 days for one package.

- Associated with affiliate links

- Slow shipping

- Gets BLF members to do work for them (posting deals and such) instead of posting deals themselves.

- Promotes their own deals in regular threads outside the commercial sellers area.

I don't have any smooth deals with this vendor and they have broken several BLF rules as far as I can see on top of being on the edge of other rules. + bad behavior that you don't get from good honest vendors. Seeing how "easily" some vendors loose the recommended status or gets the Avoid status, im surprised these are still here. Especially considering the amount of people who have said "avoid" earlier in this thread.

Well with me they where very good, but as always experience vary……

Good for you buddy.
I hope more people will have the same experience with them soon. That will be good for all.

I think I happen to stumble upon ResellerRatings when I searched for Chinese sellers that I can trust. The review I made on GearBest was based on my experience on my ‘test buy’ of a 1 cent light. I did not expect to get it actually but it eventually arrived though it took some time (60 days).

I have bought the DreamCharger from them also through the group buy here in BLF and I am very satisfied with the product. I’m not so satisfied though with the shipping time because it took 44 days to arrive.

I have bought another item from them - a 2 AA Cofly Flaslight - which I ordered last 14 May and is still unaccounted as of this moment.

The products I got from GearBest were good so far but the problem I have with them - like many Chinese sellers I have dealt with - is the long waiting time for the ordered items to arrive.

Dear RaceR86,

Thanks for your important review, we have to admit we are not perfect now, but we are trying our best to improve our service! But I still want to response your mentions one by one.

  • Overly aggressive shill behavior in PMs

We did this kind of stupid behavior to pm members at the first time, then SB, the admin warned us and we stop doing this. For your case, we didn’t have any experience on fora, that’s our fault to ask you to do that, sorry!

- Inability to listen to requests

We value your advices, suggestions, feedbacks and proposals, and did our best to improve. For requests, we will base on our policy to meet customers rational requests, not all requests, hope you can understand.

- Not fast response to issues

Each CS is doing her best for the fast response, but every day there are so many problems for them to deal with, some questions will be delay answered, sorry for your case.

- Hard to get refund from them even after waiting close to 50 days for one package.

Once we confirm the package has shipped out for over 45 days, we will refund or resend you as your wish very soon. (Could you please send me your order number to check what was happened? )

- Associated with affiliate links

We didn’t post any deal associated with affiliate links by ourselves, just some members to share what he got with the affiliate links, sorry for this inconvenience, we will notice this matter in the future.

- Slow shipping

Thanks for your good attention! We have to admit this weak performance, we are switching for the faster shipping method now, for example Hong Kong post for our new group buy:Groupbuy: XINTD X3 for 24,99 available AGAIN!!, we promise we will ship for Hong Kong post for fast shipping though it’s more expensive.

- Gets BLF members to do work for them (posting deals and such) instead of posting deals themselves.

I have to clarify this, those who post deals from our store are not work for us!! They do this for all BLF members selfless! They just find a great light and ask for the best price we can offer, if they think it’s really a deal, they public for all BLF members, otherwise they don’t. Of course, we really appreciate their effort to us at the same time, we benefit from their effort indeed! Thanks! (BTW, it’s really a nice experience in my mind to work with you on our last review: Review: LetterFire LF-838, another fatty with a handle (+ simple resistor mod) , thanks again for your great effort on it, you are selfless for review this for all BLF members to know more about this light, thanks very much!)

- Promotes their own deals in regular threads outside the commercial sellers area.

We did this only once time because we did’t familiar with the rules here, and SB warned us then we never do that again!

Sorry for your poor experience from our store, we are not perfect now, but we are trying to provide the best price and best service for you, all of BLF menbers! Thanks.

If you buy a item expect a £35 and up postage fee and in most cases more. Also I was told I would get a full refund and nothing has arrived after a week.

Buyer beware

Paul R Butcher