Anyone else have trouble with their order from Aurabuy?

You can use your aurabuy account to checkout. Maybe that is what he means with your mail address…

I just ordered 2 of the A60s and paid with PP:

ayment successful.

  • Your order has been paid successfully, please wait for the seller to ship the order.
    Order information [Money Type:USD]
    Order Number: 14302xxxxx Total Order Amount: $ 10.94
    Transaction ID: 9FGxxxxxKH62xxxxx Transaction Status: SUCCESS
    Transaction Time: 2014-10-30 22:02:13

That page still shows 19 units, so I don’t think it’s updating.

I am on the same way :slight_smile:
Hope to play with this toy me too…one day!

After 24h ordered, I have not received any email by the vendor. You too?

I got just Right now the shipping notice.

They also send a “Tracking number” which is probably no tracking Number at all…

> dd.com

I tried to complete an order 10/31, repeatedly; got browser freezes and crashes at the point of confirming PayPal to pay.

Web page now shows I have three unpaid orders and one unconfirmed order — multiple duplicates.

I used their “Online Services” address “Order@dd4.com” asking them to cancel the duplicate orders, giving them the order numbers. Waiting on a response.
The web page says zero messages, so apparently that’s separate from the email address.
Their message system defaults to sending a message to — me?! — and doesn’t give a userid for customer service messages.

Oh, when I click on the “unconfirmed order” a new window opens up that says:

“Order Shipped
Confirm Order”

so I’m guessing that ‘Confirm’ means they want confirmation of delivery — I’ll wait and see.

Ditto………Placed an order last week and got shipping info today.

Yeah, me too! :wink:

“Dear Manx,
Store Aurabuy has shipped your order # 1430218433, please track your order laterfor delivery updates.
Tracking Number:….
Please click following link for order details”
But the link do not work…

Are your tracking numbers working?
I’ve try on 17track.net but it say: “Unknown (Unable To Track)”.

This has no tracking, that is what I said and I don’t know why some Chinese do give pseudo numbers which will lead to confusion…

I am getting a bad feeling this is just a scam, they sent me an email After saying they had shipped the items with the bogus tracking # and it said;

Dear Mr xxxxx,
We are sorry to notice you that your order #xxxxxxxxxx provide a wrong phone number.
It may get inconvenience to you if your order arrive in time.
Please provide the correct phone number to cs@dd4.com with your order number.
Thanks for your consideration.

DD4

My correct phone # is clearly entered on the order, so no need for this email.
Also I got a China based phone call on that same # yesterday, did not answer it and they left no voicemail.
Google search shows the number as a possible spoof # used for telemarketing.

Anyway, now with Paypal going to 6 mos delivery, where does this leave us to file dispute. After how many days now?
Thanks,
Keith

Lol, never heard of that…

I see no changes for my paypal disputes, it’s still 45 days…? Is this different in some countries or what do you mean?

It’s just 6$ and we just have ordered so we don’t need to think about future things. Just wait and hope it will arrive…

Here is thread about 180 days;

And for me my order is for quite a bit more than $6, let’s just say I ordered a few. :slight_smile:

I know Paypal will eventually refund my money, just a question of how long that will take.
But, hey who knows, maybe it is a legit sale, that is why I had to try.
Later,
Keith

Yes. I live at Latin America, will not change here, 45 days.

I have write to dd4 customer service, said the tracking did not work. Now will wait the answer.

Friggin Unbelievable just shipped on Monday arrived 3 days!

Got my two JacobA60 flashlights via FedEx today (in a DHL wrapper)! Total of charge to CC was $11.35 shipping included. Just did a double check on my CC. I did not check any special shipping. Holy Sh-t… never ever had any seller drop the ball in my favor when it comes to shipping. DD4.com/Aurabuy can’t run a business this way for long.

BTW… Both A60s packed well and work

Maybe there is hope for me yet.
Thanks for the update.
If you get a chance see if there is paste or paper under the star. That was a problem at one time.
Later,
Keith

Congrats. I am surprised :open_mouth:
Willie could you check if there is a tracking number on your package? Is it the same as in the dd4 shop?

Thanks mute for the link, this will only be a future change from 18th November…we will see how that goes but I think it is necessary because 45days is way to short for the Chinese sellers. I often have to file a dispute to get additional 20days…

Never checked the tracking number cuz I figured it was bogus. I did track it after receiving and it was a real FedEx tracking number showing the delivery. I ordered a single A60 via Paypal that was also shipped on Monday but the tracking number was a deadend on FedEx. Will post when it arrives but bet it’s on the slow boat. The FedEx had to be a mistake. Maybe the Karma fairy is being kind for all of the 60+ days shipping and receiving an empty opened package BS lately.

I have bought about a total of 14 A60s and several inexpensive chargers for my friends from Aurabuy. So far they are the only seller that sent me a $60 package via EMS, the most expensive and fastest ‘free shipping’ (by a vendor) service out of China.

EMS even has its own website and tracking system:

http://www.ems.com.cn/mailtracking/e_you_jian_cha_xun.html

I have only good words for Aurabuy.