Excuse my intrusion but I had to join here just to post a review of the “service” I received from Nkon.nl
I dont know what happened the delivery but it got lost. Arjan Kon dealt with my order but i found him less than helpful and had an overall a lack of customer service.
Its when something goes wrong that a shops customer service shows, not when it goes right like other posts here. To that end I found the service lacking.
I would NOT recommend this shop. I would NOT buy from them again.
I ordered some Eneloops, battery boxes and a NC2500 for a friend from Arjan. Fast shipping and everything was very well packaged.
Before this order I had a question about another charger, which was unfortunately out of stock. He wrote back on the same day and let me know if the delivery will arrive, they need to test the units before updating the shop and sending them out.
This is very good customer service.
The prices are very good, and for shipping outside the EU even better (without VAT).
For example
Opus BT-C3100 Intelligent Li-ion/NiCd/NiMH battery charger (version 2.1)
EU: 39.95€ (49.90:money_mouth_face: plus shipping.
Non-EU: 29.50€ (36.85:money_mouth_face: plus shipping.
I order most of my batteries there, and my nitecore charger and eaglets rgb came from him too.
No problems, and if already something goes wrong, i ordered case for 1 18650 and received a case for 2, mailed him and he shipped the correct one next day.
The website only shows items that they actually have in stock. Everything always arrived in two days (but I'm in the Netherlands). I had an issue once with an Eagletac flashlight that did not work, it was replaced with one that worked.
3months ago, I ordered a Zebralight SC600 Mark II L2 Cool White and I received a Zebralight SC600 - I called Mr NKON and he sent me immediately a Zebralight SC600 Mark II L2 Cool White without waiting that I sent him back the Zebralight SC600 !!! - Amazing !!
Arjan is a great guy but unfortunately registered shipping is almost 20$ for me so I do not order from him as often as I would like to…
Also, his shop is the only place that I know has easely available tabbed (welded soldering tabs) eneloop and 18650 cells.
Can someone tell me how long it takes for packages to reach Russia? Arjan tells me it can take about 2 months, but most items I purchase from China with free shipping take only a month or less to arrive. How come nKon shipping could possibly be slower?
Ordered a Zebralight and a couple of batteries from Arjan and my family in Eatern Europe received them 5 weeks later. Shipping was only $10. Communication with Arjan was excellent. No complain. Recommended!
This year 5 orders from eu.nkon (batteries, charger, and flashlights)
All arrived very fast. Great comunication. A very reliable store, very good option for european buyers.
:bigsmile: