LED-DNA

I’ve actually ordered from them 3 more times. Great prices, reasonable shipping time, and I love that everything is packed in a separate static bag and labeled very clearly.

Just received an order of 1 xph50 3D and 4 XPL 3A. No problems and reasonable time from HK.

I got my XP-L V6 3A & 1A order some weeks ago, very very quick to Sweden almost a record, i think it was in under 7 days, if i don’t confuse it with some other order :wink:

to be turned into what creation?

Do you guys order straight from the web page? Read somewhere that they have an ebay page.

I was going to order from their web page once and had a question for them, but could not find any email address or any contact form. I just got the feeling that they don’t want to be disturbed, so I went and got the stuff from somewhere else.

I have used the contact form on there web page, but i didn’t receive any response at all :frowning:

There is a little blue “contact us” on the right side of the www.leddna.com page, if you click on the little arrow down icon you get to the contact form.

Turned out to be browser related. I tested with a different browser and can see it.

It may be a browser issue, but still, I didn’t get any sort of reply ever from LD using the form :slight_smile:

They do have an eBay store as well. I haven’t bought from them, but I was searching something on eBay the other day and LEDDNA showed up in my search results. I added it to my watch list, but I can’t remember what it was.

When I ordered from LED-DNA, I was notified every step of the way. Including when USPS was unable to make a delivery because of the storm. I have NEVER had such good service. All I ordered was 2-XHP-70’s

That is so strange, the only notification i got about my order was the paypal receipt, nothing else at all.

The only other seller i have run in to that don’t send anything at all (besides the paypal receipt) is dealmetic.

Made sure they didn't land into the spam/junk folder? Some of my notification emails landed there.

I'm going to be placing a nice order of 6 XM-L2s on copper and sinkpads as well as some XP-Ls on sinkpads after the CNY and Lantern Festival holidays.

It seems they probably overhauled their back end system as of late, resulting in the notifications. Good on them!

No i don’t have or had any mails from LEDDNA in my spam folder.

You say “as of late”, but my order was on Jan 23 thats not even a month ago.
@dchomak when did you order? maybe Otanacious is right & this is a recent improvement.

Anyway i don’t have any problem with ordering from them again, they ship quick & have good prices. But i find it strange that some of us get so wildly different customer experiences.

I ordered Jan 27, received Feb 11

Ok, that is a very similar time frame, but it is at least possible then.

I think dchomak just got their nicest order filler.

I have ordered 4 times spanning late December to the most recent about a week ago. I always got “order received” “order pending shipment” and “order shipped” but nothing after that.

I've had two orders placed on Jan. 12 and Jan. 15 and both had notifications; Both of them were $20+ worth, and I had a tracking number on them.

I also had an order on 12/27/2014, but did not receive any notifications other than confirmation. Maybe it was a scheduled upgrade to happen at the start of 2015?

One of my orders had a tracking number, but I didn’t get those emails. Once I got “Order Shipped”, I just tracked it myself with the tracking number.

The XPH goes in the second pill for this:

The 4 XPL’s go on a 20 mm copper quad board with Khatod optics in another DIY brass light I’ve yet to show.

i just got a email saying your package will be delivered today ? its been so long i for got what i ordered from them :)